Cajun Seafood Restaurant
Servers :
Servers are an essential part of any restaurant since they are the main point of contact with the guests. Servers are responsible for but not limited to Taking Food and Drink Orders, providing descriptions and demonstrations to customers, running food and drinks, and helping with all Bussing responsibilities.
Duties & Responsibilities :
- Understand the menu thoroughly and be able to answer any questions related to the Food or Drink Menu.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Be able to provide demonstrations for any of the menu items.
- Be able to handle a high volume of customers while maintaining an exceptional level of service.
- Be able to handle customer complaints / questions / conflicts appropriately according to company guidelines.
- Handle card and cash transactions
- Making proficient sales transactions - using a point-of-sale system.
- Properly checks I.D.s - for guests who appear to be under 30 years old.
- Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestive selling - using proven techniques.
- Answering questions - accurately and politely.
- Satisfying any / all needs of the guests - regularly double-checking back with guests throughout their experience.
- Maintaining a clean & organized station - including pre-bussing & table maintenance.
- Performing opening, closing & side duties - setting up / breaking down the station, refilling condiments, etc.
- Demonstrating knowledge of all table / station numbers.
Qualifications :
- Experience providing excellent customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
- Able to perform high-quality work while unsupervised.
- Able to handle money accurately and operate a point-of-sale system.
- Demonstrating a high level of organization, attention-to-detail, and a sense of urgency.
- Displaying a positive and outwardly friendly attitude toward guests.
Working at Shaking Crab
Now Hiring Cashiers/Servers!!!
Hourly Plus Tips-Full and Part-Time Positions Available with flexible scheduling and benefits for all full time team members.Must have or be willing to get a food handlers card.Must have or be willing to get a sheriff's work card.Must have or be willing to get a TAM card if serving alcohol.Must ...
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