Human Resource Operations Specialist (Remote)

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career.

Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview :

Could you be our next HR Operations Specialist? Globe Life is looking for a HR Operations Specialist to join the team!

In this role, you will be responsible for facilitating the operational needs of the HR team and business leaders through transactions that optimize operational effectiveness and HR business support.

This is a remote / work from home position.

What You Will Do :

• Process employee life cycle HR system data transactions for a specific group and / or function to include but not limited to new hire, employee changes, payroll, and separations.
• Follow transaction approval matrix and ensure all approvals are captured.
• Perform audits and controls to ensure compliance with Sarbanes-Oxley, Wage and Hour, and HR policies and procedures.
• Answer customer HR questions and resolve complex issues ensuring exceptional customer service satisfaction.
• Maintain comprehensive knowledge of HR programs, plans, policies, and processes, payroll, and HR systems.
• Meet and exceed performance and service level metrics for timeliness, accuracy, and customer service.
• Maintain HR Records to include personnel files and other employee documents.
• Create, provide, and distribute documents, agreements, and letters where HR requests additional support.
• Assist with creation and adherence of Standard Operations Procedures (SOPs) and process workflows. Participate and contribute to the pro-active review and implementation of process improvements.
• Respond to and support various processes such as Timekeeping, I-9 and Employment Verification.
• Complete special projects as assigned.

What You Can Bring :

• Minimum 2 years at the HR Specialist level, within an HR Operations and / or Shared Services environment - payroll processing and / or call center experience a plus.
• Enterprise HRIS / ATS system experience Lawson, Kronos and SilkRoad preferred, but not required.
• Bachelor’s degree in HR / Business or related field; or equivalent work experience.
• Advanced Excel and Word skills.
• Exceptional detail orientation and organization skills.
• Strong written and verbal communication skills.
• Customer-focused and have strong customer service skills.
• Analytical, organizational, and problem-solving skills.

Applicable To All Employees of Globe Life Family of Companies :

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and / or part time based on the position specifications.

How Globe Life Will Support You :

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life :

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Wellness club reimbursements and gym discounts to help you stay on top of your health.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Development training programs to enhance your skills and career progression and unlock your full potential.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential.

At Globe Life, your voice matters.

Required Skills

Required Experience