Database Support EngineerVirtualVocations • Carrollton, Texas, United States
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Database Support Engineer
VirtualVocations • Carrollton, Texas, United States
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A company is looking for a Database Support Engineer.
Key Responsibilities
Diagnose and troubleshoot issues with customer production systems, providing high-level support and solutions
Maintain and create technical support documentation, including knowledge articles and change control documentation
Provide training to Technical Support Engineers and customized training to premium customers
Required Qualifications
Bachelor's degree in a related field or equivalent experience
4+ years of customer service experience troubleshooting software applications
2+ years of experience with Oracle and Microsoft Databases
Experience with Backup and Recovery procedures and Database Switchovers (RMAN, Data Guard, Fast Start Failover)
Experience in shell scripting (Awk, Bash, Powershell, and / or Vi)
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Database Engineer • Carrollton, Texas, United States
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