Job Description
Job Description
As a Service Technician, you will perform a wide variety of routine and complex technical work, including troubleshooting, repair and maintenance of HVAC and refrigeration systems.
We pride ourselves on our high quality of work. Overtime is necessary when demand for our services is high, and our customers’ systems need to be serviced.
The following responsibilities are expected :
Essential Functions and Responsibilities :
- Arrive at jobsite at scheduled time and location as dispatched
- Relocate from one jobsite to another jobsite as dispatched during the workday
- Report to dispatcher when arriving and leaving jobsite
- Operate company vehicle as needed.
- Follow instructions from supervisor and / or dispatcher and carry out in timely manner.
- Report problems with company tools or vehicle promptly.
- Report problems with equipment to head office to expedite parts delivery
- Complete all service-related forms properly.
- Provide all customers with new / renewal maintenance agreement program information.
- Acquire commercial and residential planned maintenance agreements
- Inform and educate customers on additional products or services available through company.
- Inform customer of replacement options following company guidelines
- Converse with facilities engineers, building and homeowners, and general contractors if needed.
- Communicate clearly, the ideas and explanations of problems to customers and coworkers.
- Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair, and replacement options.
- Complete start up of new equipment installations.
Company Description
Work in 5 Boroughs, mostly Manhattan.
Company Description
Work in 5 Boroughs, mostly Manhattan.
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