Case Manager

Job Description

Job Description

Description : Position Summary

Starting with admission and 6-months post-discharge, Case Managers at Transitional Center Inc. are youth advocates that act as the single point of contact for all parties involved in a youth’s well-being and all aspects and facilitation of care. They ensure proper utilization of services and resources, and provide assistance within, between, and outside of the facility. Case Managers are responsible for supervising assigned youth in the treatment milieu, providing therapeutic interactions and because of the nature of their involvement, many case managers provide support, informal counseling and guidance to youth and their families. This job description is not an all-inclusive list of job requirements. The Case Manager will receive supervision by Clinical Director and COO in face-to-face supervision, group supervision and individual supervision sessions for the purpose of professional development.

Requirements : Annual Evaluations :

Employee job description was written to be followed in its entirety meaning that each area is equally as important as the other and that each area will be evaluated as such. Once employee signs job description, the employee will not receive any other notifications, warnings or reminders to follow job description. Evaluations for TCI staff will take place annually. Any employee with 3 or more unsatisfactory areas will be terminated, transferred to another position or placed on a professional development plan.

Case Manager Job Requirements : Case Manager shall work under the supervision of the Clinical Director and COO and shall have the following qualifications :

• Must have a Bachelor’s Degree
• Must be at least 25 years of age
• Must have two years of full-time experience in a residential child care program
• Must demonstrate skills in working with and managing children of the type served in the program
• Must demonstrate ability to work cooperatively with administration, staff, and persons internal and external to the program
• Must have a valid driver’s license and current / valid insurance for vehicle
• Ability to work cooperatively in an interdisciplinary team structure.
• Must pass DCFS criminal background check.
• Demonstrated competence in serving a culturally diverse population. Demonstrated ability to work collaboratively with a diverse workforce.
• Mission-oriented and willing to apply Transitional Center, Inc.’s standards and beliefs to the performance of job duties.

Competency Requirements :

Performance Areas

Performance areas are the evaluation components that will be utilized to measure the employee’s success. Employee performance evaluations are a time when management can meet individually with employees to discuss past behaviors, actions, and improvements, and to discuss employment performance goals to set for the future. By indicating and outlining expectations of the employee's job, there is less confusion about what is required of the employee's position. One of the most important issues to address in employee evaluations is the areas in which the employee can make improvements to perform their duties more efficiently. This can be done through the setting of personal goals and designated paths set to achieve them. TCI uses 4 measures for measuring each performance area : E=Excellent, S=Satisfactory, N=Needs Improvement and U=Unsatisfactory. If an employee receives an E=Excellent in any area, this means that the employee has no room for improvement in this area. U=Unsatisfactory means that the employee is consistently not performing in this area at even a satisfactory level. An employee having 3 or more unsatisfactory areas will be terminated, transferred to another position or placed on a professional development plan at the COO’s discretion.

Working Conditions :

Physical Elements Required :

Mental Performing Elements