Admissions Coordinator - Front Desk

Job Description

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for our team! This position is responsible for properly reserving, scheduling, admitting, and registering customers into the gaming facility.

This position will obtain essential customer information, correct payment information and process entries into point of sale, credit card, and cash registry systems.

If being the first step in a customer's amazing experience sounds like the role for you then hurry up and apply! We look forward to meeting with you

Compensation : $13 - $15 hourly

$13 - $15 hourly

Responsibilities :

• Obtains customer information ensuring completed registration information and Waivers of Liability and Release for each participant
• Markets services and products to customers and potential customers
• Keeps customers safe by following safety policies and procedures
• Properly obtain and enter payment information
• Maintain accurate records of payment transactions for gaming services, merchandise and beverages
• Enhances company reputation by accepting ownership for high levels of customer service and positive interaction
• Performs quality work within deadlines
• Assists with cleaning the facility and equipment
• Other duties as assigned

Qualifications :

• Customer Service and Interpersonal Skills
• Teamwork
• Ability to communicate effectively to large groups and over the phone
• Documentation and processing skills
• Selling to customer's needs
• Dependability

About Company

Battle House Laser Combat was established in 2013 to introduce a more sophisticated and engaging form of laser tag that is tactical in nature and utilizes high-tech, realistic equipment, and gaming props for a truly memorable gaming experience.

All locations offer a gaming experience that is mission-based, team-orientated, challenging, and just a lot of fun. The indoor arenas are massive and purposely designed to create a simulated urban, close-quarters combat environment for nearly all ages.

We provide our full-time employees with the option to receive medical, dental, and vision insurance, flexible schedules, and unlimited laser tag! Our culture is firmly rooted in our core values where we encourage everyone to have fun and enjoy working.

Battle House's mission is to provide a truly fun and unique form of sports and recreation for every player ages 8 to 80 in Northern Illinois.