Maintenance Supervisor

Job Description

Job Description

JOB PURPOSE :

The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on-going maintenance projects on each community.

PRIMARY DUTIES & RESPONSIBILITIES :

Will always include those specifically assigned by the Community Manager.

• Providing excellent service to residents, guests, employees and contractors.
• Overseeing the maintenance staff for the community.
• Providing training to all maintenance staff members to be able to fill-in as necessary.
• Scheduling work orders.
• Maintaining the community effectively while following budget guidelines.
• Overseeing the completion of routine service requests within 24 hours.
• Completing service request records and informing the Community Manager of any resident maintenance issues.
• Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas.
• Keeping maintenance shop in an organized and clean condition.
• Purchasing all maintenance supplies in accordance with budget guidelines.
• Adhering to all government policies including OSHA and EPA guidelines.
• Reviewing work with all outside contractors prior to completion.
• Maintaining operations and response plans for issues such as asbestos lead and mold.

Specific Responsibilities :

Daily / Weekly

maintenance concerns and plans of corrective action. On at least a weekly basis,

discuss status of maintenance budget.

Monthly

breezeways monthly.

review all landscaping. Walk irrigation with contractor.

Quarterly / Ongoing

Move-Out / Move-In

review the move-in inspection forms. Ensure that all issues are addressed through

follow-up maintenance.

Annually

QUALIFICATIONS :

EDUCATION AND EXPERIENCE REQUIREMENTS :

or one to two years related experience and / or training; or equivalent combination of education and experience.

OTHER AND / OR PREFERRED EDUCATION / EXPERIENCE :

CERTIFICATES, LICENSES, REGISTRATIONS :

BUDGET RESPONSIBILITY :

Check (□) all appropriate functions that apply to this job.

□ Develop the budget and / or make recommendations that affect the allocation of funds.

X Administer the budget and / or make expenditure decisions once the budget has been approved.

X Monitor the budget and / or track the budget once it has been adopted.

X Coordinate the budget and / or participate in the data collection and organization of budget materials.

JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS : (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).

Business Management & Organizational Development – 16.67%

□ Accountability – 20%

□ Adaptability – 20%

□ Alignment & Creating Synergy – 20%

□ Hierarchal Relationships – 20%

□ Setting Standards & Company Advocacy – 20%

Cooperation, Influence, Teamwork & Business Relationships – 16.67%

□Collaboration & Teamwork – 20%

□ Cooperation – 20%

□ Customer Service – 20%

□ Influence – 20%

□ Internal / External Relationships – 20%

Decision Making / Initiative – 16.67%

□ Analytical & Problem Solving – 14.29%

□ Decisive – 14.29%

□ Practical Judgment – 14.29%

□ Action-Oriented – 14.29%

□ Confidence & Risk Taking – 14.29%

□ Effort & Self Development – 14.29%

□ Creativity & Originality – 14.29%

Staff Management & Development – 16.67%

□ Acknowledgement & Compassion – 16.67%

□ Associate Development – 16.67%

□ Delegation – 16.67%

□ Effective Recruiting and Retention – 16.67%

□ Managing Diversity - 16.67%

□ Performance Management & Review – 16.67%

Job Knowledge and / or Job Specific Skills – 16.67%

□ Job Knowledge – 20%

□ Reporting – 20%

□ Multi-Tasking – 20%

□ Work Quality– 20%

□ Work Quantity – 20%

Professional / Technical / Communication Skills – 16.67%

□ Ethics & Values – 14.29%

□ Integrity – 14.29%

□ Perseverance& Determination – 14.29%

□ Reliability & Punctuality – 14.29%

□ Time Management – 14.29%

□ Approachability & Composure – 14.29%

□ Verbal & Written Communication – 14.29%

WORKING ENVIRONMENT AND PHYSICAL DEMANDS :

Check (□) one or more of the following that best describes the environment and types of exposures of the job :

X Office environment X Outdoors environment

X Mechanical facility X Changing weather conditions

X Toxic or caustic chemicals X Odors or fumes

X Electrical current X Loud machine / Equipment noise

X Above ground level X Confining spaces

Physical Demands : Check all that apply.

Over 2 / 3 Time Between 1 / 3 and 2 / 3 Under 1 / 3

Walking X

Sitting X

Standing X

Climb or balance X

Lifting under 10 lbs. X

Lifting over 10 lbs. X

Reach with hands & arms X

Stoop, kneel, crouch or crawl X

Talk or hear X

Travel Outside the area X

SUPERVISORY RESPONSIBILITY :

Does this job have supervisory responsibilities? ___X__Yes _____No

Are there subordinate supervisors reporting to this job? _____Yes __X___No

Total employees directly and indirectly supervised by this position :

□ None X 1 to 10 □ 11 to 25

□ 26 to 50 □ 51 to 100 □ Other

Check (□) one or more of the following for which you are the decision-maker, including decisions that also must be approved by the next level of management.

X Hire / fire X Approve time off

X Discipline X Approve work and work product of others

X Promote X Set department policies

X Interview job applicants X Assign / delegate work to others

X Formally train others X Demotion decisions

X Give instructions to others X Evaluate the work of other

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