Senior Field Service Technician (On-site)

Date Posted : 2024-07-11

2024-07-11

Country :

United States of America

Location :

HNY34 : Elmont, NY (RAD) 5 Vermont Dr , New Hyde Park, NY, 11042 USA

Position Role Type : Onsite

Onsite

Our Air / Ground International Voice Service is the aeronautical industry's air / ground voice communications link for FAA control and communications for aircraft in the oceanic airspace.

The service is backed by over 95 years of Collins Aerospace, Connected Aviation Solutions experience of providing communications solutions to the aviation market.

ARINC's Radio Technology Solutions (RTS) group is looking for you to join our team in New Hyde Park, NY as a Senior Field Service Technician to support our Commercial Aviation and Network Services Division.

In this role you will have the opportunity to work in an environment where customer service is held in the highest regard.

What You Will Do

• You will install, maintain, test, adjust, and repair a wide range of communication equipment, such as radio and antenna systems.
• You will utilize test equipment as required to perform proper installation or repair.
• You will interact with customers, vendors, and contractors independently and professionally in support of maintenance and installation activities.
• You will provide on-the-job training to Associate Field Service Technicians.
• You will be required to provide 24 / 7 support, so you will be on-call after hours, on weekends and holidays. Travel will be required up to 50%
• You will obtain an FCC General Radiotelephone Operator's License (GROL) within 6 months of being hired
• You will need to obtain and maintain SIDA (Security Identification Display Area) badging for access to certain Federally regulated areas at multiple airports.

This includes Security Threat Assessment (STA) and a fingerprint-based Criminal History Records Check (CHRC) and SIDA training

You will lift and carry fifty (50) pounds and climb towers and stepped poles up to fifty (50) feet in height.

What You Will Learn

• You will learn how to support our nationwide Air-to-Ground voice and data networks and our custom communication solutions.
• You will gain the experience and knowledge to be at the forefront of ensuring the operational viability of these critical communication systems.

Qualifications You Must Have

• HS diploma or general education diploma (GED)
• Must have completed a course in practical electronics at a technological school, junior college, or equivalent, or must have a minimum of two years of practical electronics experience.
• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Qualifications We Prefer

• Active FCC General Radiotelephone Operator's License (GROL)
• Experience in fault isolation, restoration, and adjustment of company communications equipment.
• Experience analyzing system failures and identifying and restoring equipment malfunctions and failures.
• Experience performing testing, repair, and replacement at the component (piece part) and board level.
• Prior experience reading and following technical manuals / instructions and have a basic knowledge of how to read schematics and drawings.

What We Offer

• Receive increases each year per the Union Contract with the International Brotherhood of Teamsters.
• Medical Coverage Medical coverage for you and your family begins the day you're hired - there's no waiting period.
• Retirement Savings Plan (401K)
• Life and Accident Insurance
• Short and Long Term Disability
• Sick Leave, Personal Days, Holidays, Vacation Time Off

DEI / Re-Empower Statements Diversity drives innovation ; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.

We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience.

We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight.

By combining the best networks, connectivity and data / analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience.

Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Please consider the following role type definitions as you apply for this role.

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world and access to Collins sites when their work requires in-person meetings.

The salary range for this role is $21-26 / hr; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education / training, and key skills.

The salary range for this role is - . The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.