Medical Assistant Front Desk
Job Description
Job Description
Description :
Position Responsibilities
The Medical Assistant is responsible for the performance of all duties relating to patient care processes in the Urology Clinic.
The Medical Assistant must be able to communicate verbally in a clear and concise manner to personnel, patients and physicians.
The position is task and detail oriented, with goal of providing quality patient care in relation to the patient’s prescribed diagnosis and treatment needs.
The ability to provide documentation in electronic format is required. Travel required for coverage as needed.
travel to 160 E Illinois St Chicago, IL 60611 as needed.
Full Time; M-F
No nights, weekends, or observed holidays at this time!
We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!
Benefits :
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Pet Insurance
- Health savings account
- Paid sick time
- Paid time off
- Paid holidays
- Profit sharing
- Retirement plan
- Free parking currently available
Dual MA / Front Desk Opportunity, hybrid to Front Desk on an as-needed basis!
Assessment and Documentation of New Patient / Consult
- Review of patient history, inclusive of prior medical / surgical and urological history and thorough documentation completion, inclusive of assessment requirements in appropriate time frame
- Review of available information obtained by other health care team members internal and external
- Recognition of recent and prior diagnostic test results having relevance to patient current urological health history
- Provide urological educational requirements of the urological patient under direction of physician, Registered Nurse or Licensed Practical Nurse
Assessment of Documentation of Established Patient
- Review prior patient history and provide updated information in the medical record in an appropriate time frame
- Review of available information obtained by other health care team members, internal and external
- Provide urological educational requirements of the urological patient under direction of physician, Registered Nurse or Licensed Practical Nurse
Performance of nursing skills present in the urological clinic
- Laboratory services of venipuncture, urinalysis, and knowledge of laboratory reference laboratory services and their requirements
- Uroflow
- Post Void Residual Testing
- Intravesical Administration
- Urinary Catheterization
- Preparation and possible direct assistance of urological office procedures
- Urodynamic participation will be based on individual skills and clinic requirements
- Vital signs
- Medication Administration injections, intravesical, oral under direct supervision of physician
Medical Assistant Competencies
- Communicate normal test results to patients
- Handle incoming scanned documents / test results; forward to necessary personnel and document accordingly
- Ability to cover triage messages in the event team lead is unavailable
- Fill in house pharmacies prescriptions
Requirements :
Position Requirements
- High school diploma or equivalent
- Registered / Certified by accrediting program
- Ability to speak, read, and write English
- Ability to calculate basic math
- Strong communication and interpersonal skills
- Basic computer skills / knowledge and keyboarding skills
- Ability to work independently or as a team
- Must be able to multi-task, use critical thinking and problem solving skills and analyze complex data
Physical Requirements
- Ability to stand, walk or sit for an extended period of time
- Requires frequent bending, squatting, stooping or stretching
- Ability to perform proper body mechanics and have the ability to assist patients in ambulating, transferring in and out of bed, chair or wheelchair
- Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
- Ability to lift 0-15 pounds without assistance
- Possess physical agility to respond in a quick manner and appropriately to respond to unexpected patient and family safety needs
Customer Service
- Professional communication with patients, families, physicians and institutional departments to achieve optimal urological care delivery as directed
- Assesses and anticipates patient and family response to urological treatment plan and provides for the necessary interventions
- Provides for timely communication to patients, families, physicians, and other staff members
- Recognizes and reports circumstances and situations not achieving patient / family satisfaction
Technology
- Provide for documentation electronic environment following established protocols
- Ensure responsibility of current passwords for required institutions and facilities
- E-prescribe applicable patients under the direct supervision of physician and within Advanced Urology
Safety
- Follow safety standards in all aspects of performance of the above essential functions
- Follow standard precautions in the provision of patient care and implements other infection control measures as necessary
- Utilizes equipment according to manufacturer’s recommendations and institutional policy
- Reports / documents unexpected occurrences involving patients and others as appropriate
- Follows facility specific emergency and disaster preparedness plans
Administrative Competencies
- Protects patients’ rights by maintaining confidentiality of personal and financial information in accordance with HIPAA guidelines / regulations
- Maintains attire standards of the departmental dress code
- Observes and respects the confidentiality of information in regards to patients, doctors, and fellow employees
- Maintains operations by following policies and procedures; reporting needed changes
- Cross trained to primary tasks of reception, medical records, and scheduling
Assistant Front Desk Manager
Above all else, the Assistant Front Office Manager will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need an Assi...
Medical Front Desk Receptionist
Front Desk Medical Receptionist - PT This is a PT position, 24 hours per week. Serves as a liaison between patient and medical staff. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. ...
Front Desk Assistant/Junior Swim Instructor
Blue Gems Swim School is Chicagoland's premier boutique family-owned swimming school focusing on infant, children, and adult learn-to-swim lessons as well as a variety of progressive aquatic development programs.Ability for career growth in leadership roles.Knowledge of customer service standards an...
Immediate Job Opportunity - Front Desk Admin Assistant (System Access Admin)
Front Desk Admin Assistant (System Access Admin). ...
Medical Front Desk Receptionist
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself.Greet patients upon arrival, check them in, and obtain insurance information and any other necessary data.Provide patients with intake and new patient forms as well as copies of our o...
Front Desk Assistant
The Front Desk Assistant is responsible for ensuring that the front desk reception area is operating smoothly and efficiently. Front Desk Assistant or equivalent role. Medical, dental, vision, and life insurance benefits. ...
Per Diem Medical Front Desk (Spanish Speaking)
Per Diem Medical Front Desk (Spanish Speaking). Proven experience as a patient care coordinator/receptionist/front desk/ or other related medical scheduling experience. Our company builds up service models and technologies to enable companies to set up vital medical checks in the office at their sel...
Medical Front Desk Receptionist
Skills:Front Desk, Front Desk Coordination, Receptionist Duties, Patient Scheduling, Payment Acceptance, Patient Care Coordination, Answering Phones, Medical Billing Experience:Entry Level2 year(s). ...
Front Desk Receptionist/Office Assistant
Previous experience working as a front desk receptionist in a dental or medical office preferred. If you are a friendly, professional individual with experience working as a front desk receptionist in a dental or medical office, we would love to hear from you. Greet and welcome patients and visitors...
Front Desk Admin Assistant
The Front Desk Administrative Assistant position requires in-office presence Monday through Friday to assist with operations for the office, front desk, and provides administrative support to the Office Manager. FRONT DESK ADMINISTRATIVE ASSISTANT. Front desk reception (answering phones, greeting vi...