Training Coordinator

Job Description

Job Description

Job Title : Training Coordinator

Department : Human Resources

Reports to : Training Manager

Salary Grade / Level / Family / Range : $61,800 effective July 1st

Effective Date : July 1, 2024

FLSA Classification : Exempt / Salaried AFSCME Represented

Job Summary : Reporting to the Training Manager, the Training Coordinator will deliver, coordinate, assess, and facilitate training to all staff members.

Performs administrative duties related to training.

Duties / Responsibilities :

• Delivers training presentations to all levels of the organization, both in person, virtually, and individually using various media as assigned.
• Creates and updates training presentations, materials and programs as assigned.
• Attends appropriate community and County professional meetings in the Training Manager’s absence.
• Performs administrative and date entry work related to training.
• Audits staff training completion communicates overdue training to applicable staff.
• Stays relevant with industry best practices, trends, and current modalities and incorporates them in ongoing training planning.
• Develops, resources, and ensures delivery of mission, values, and cultural training tailored to all layers of AGNW.
• Participates in defining key terms with the goal of creating a shared understanding of foundational organizational mission, values, and objectives.
• Adheres to all state and federal privacy and security regulations applicable to the program, and to All Good NW’s policies and agreements regarding confidentiality, privacy, and security.
• Attending weekly supervision, all staff meetings assigned, Trainings, and developed meetings that are pertinent to the role.
• Supports and engages other Team Lead Supervisors at All Good activities and other events.
• Performs other duties as assigned.

Supervisory Responsibilities :

None

Minimum Qualifications :

• 1 year experience delivering training to employees or 2 years equivalent experience in a teaching environment.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
• High school diploma or GED

Preferred Education / Experience :

• Associates degree or higher in related field
• CPR / BLS / First Responder Training Certification
• Experience creating training programs
• Experience managing training goals and
• Understanding of Housing First and Harm Reduction models.
• Experience working in social services which included assisting individuals battling housing barriers, addiction issues, and / or mental health issues.

Required Skills & Abilities :

• Flexibility to work during the various shifts for the 24 / 7 facilities.
• Ability to physically perform basic lifesaving intervention methods.
• Driving, transporting, and delivering materials, media and presentation equipment.
• Consistent, clear, direct, and professional communication with staff, participants, partners, and vendors.
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Ability to provide leadership and facilitating.
• Ability to work as a team member and establish priorities.
• Demonstrated ability to work independently, problem solve, and complete tasks in a timely manner.
• Proficient skills in utilizing Microsoft 365, Teams, OneNote, Excel, SharePoint, and other tools.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to work courteously with the public, clients, and co-workers.
• Ability to maintain accurate records and necessary paperwork.
• Ability to learn and apply training instruction.
• Knowledge and experience of how to address and support escalated participants through de-escalation and engagement techniques.
• Professional maintenance of appropriate boundaries.
• Sufficient manual dexterity and physical ability to perform assigned tasks.

Additional eligibility requirements :

• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Must be able to work in a drug free environment.
• Must be able to pass a background check upon offer.
• Ability to obtain training certifications as assigned and paid for by All Good Northwest
• Possess a valid drivers’ license and have an acceptable driving record meeting the standards of All Good Northwest’s insurance carrier.

Work environment :

• Working indoors and outdoors in heat and cold
• Slippery and uneven walking surfaces
• Working in close proximity to others
• Exposure to offensive odors

Physical Requirements :

Ability to lift up to 50lbs, bending, stooping, reaching, sit for extended periods of time, standing for extended periods of time.

This position involves computer work and keyboard fingering.

Travel required :

Frequent travel to and from other work sites up to 70% of the time.

Competencies :

• Accountability Accountable for measurable, high-quality, timely, and cost effective results.
• Initiative Takes prompt action to accomplish tasks and meet goals and objectives.
• Problem Solving / Decision Making Identifies and analyzes problems weighing the relevance and accuracy of available information.

Generates and evaluates alternative solutions and makes effective and timely decisions.

• Quantity / Quality of Work Pays close attention to detail. Strives to achieve accuracy and consistency in all tasks.
• Quality / Compliance : Achieving a standard of excellence with our work processes and outcomes, honoring University policies and all regulatory requirements.
• Service Orientation Applies effective interpersonal and problem-solving skills when responding to participants. Actively looking for ways to help people.
• Attention To Detail Is thorough when performing work and conscientious about attending to detail.
• Computer Skills Uses computers, software applications, databases, and automated systems to accomplish work.
• Writing Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management Managing one's own time and the time of others.
• Efficiency : Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things.
• Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Speaking Talking to others to convey information effectively.
• Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
• Reading Comprehension Understanding written sentences and paragraphs in work related documents.
• Persuasion Persuading others to change their minds or behavior.
• Negotiation Bringing others together and trying to reconcile differences.
• Monitoring Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
• People management (for those with direct reports) : Setting clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.
• Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination Adjusting actions in relation to others' actions.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Collegiality : Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
• Coachability : Being receptive to feedback, willing to learn, embracing continuous improvement.

Note :

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Monday-Friday

8am-5pm

Full-time

40 hours per week