About us :
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products.
Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels.
We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.
Duties and Responsibilities :
- Assist customers with product and sales related questions via phone and emails
- Maintaining a thorough knowledge of new and existing products, as well as policies and merchandising information
- Communicating customer issues and feedback to management
- Expertly utilizing inventory and ordering systems to efficiently and effectively assist customers and complete order
- Assisting with product inventories as directed
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems
- Proactively generate sales and promote Company products.
- Process customer requests for order placement in a timely, accurate and professional manner
- Respond effectively to inquiries or complaints
- Other duties as assigned
Qualifications and Experience :
- Excellent customer service and communication skills
- Experience with EDI system is preferred
- Excellent time management skills
- Maintain customer accounts
- Solid organizational skills
- Knowledge of current materials, methods, tools and equipment (including technology) used in business operations
- Ability to work collaboratively with other departments and functional teams in order to coordinate effective solutions
- Ability to perform under pressure and meet deadlines
- Ability to work with minimum supervision
- Minimum of 2-3 years inside sales / customer services preferred Benefits Overview :
- Holiday Pay
- Holiday Pay
- Paid Time Off
- Health Insurance
- Vision Insurance
- Dental Insurance
- Accident Insurance
- Life Insurance
- Flexible Spending Account (FSA)
- 401k
Note : The statements herein are intended to describe the general nature and level of work being
performed by employees assigned to this classification. They are not intended to be construed as
an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Customer Service Representative
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. Performs the Four Step...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and marke...
Call Center Customer Service Representative
Customer/Member Services Representatives. Customer Service experience analyzing and solving customer problems. This is a challenging role that requires an emphasis on customer centricity, high energy, and work with the highest purpose of customer satisfaction and retention. Required to be at worksta...
Customer Service Wellness Representative
Do you like to have face to face conversations? Do you have an upbeat personality and can multi-task? Are you passionate about helping people live healthier lives so they can do more of the things they love? Do you have retail sales and customer service experience? If you answered YES to all of thes...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative ( no vaccination required )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service Representative
We provide insurance services, tax preparation services, and car registration services. Establishing and maintaining customer relationships by providing great customer service. The ideal Customer Service Sales Representative candidate will be self-motivated and take initiative to complete assigned t...
Customer Service Representative
We are seeking Customer Service Representatives to become an integral part of our team with continued education and advancement! You will gauge sales opportunities and build relationships with past and future clientele. Provide excellent customer service. ...
Customer Service Representative
Role: MedSpa Custotmer Service Representative. ...
Customer Service Representative (Bilingual)
As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences. At Speedy Cash, we’re more than a financial service provider; we’re a trusted al...