Summary :
This position is an emerging information technology professional who is responsible for planning, developing, testing, installing, maintaining, and providing ongoing optimization of application(s) and related information technologies.
Additionally, they are responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components.
In this position, the professional will develop clinical and business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Cook Children’s Integrated Delivery System.
Advocates for user needs and coordinates support requests within Information Services (IS) department. Acts as liaison among IS and clinical end users, patient care departments, vendors, and other technical experts.
Supports efforts which ensure safe patient care services by developing and delivering clinically and technically sound solutions for customer technology needs.
Expected role activities include but are not limited to :
- modification of applications as needed to meet user requirements
- the definition and development of reports
- participation in application upgrades
- participation in the resolution of problems and issues associated with installed applications and related information technologies
- diagnosis of failures encountered in application software and related technologies
- quality control of all application implementations / enhancements prior to release to customers,
- maintains an awareness of vendor and industry developments / plans in area of responsibility, communication and documentation of all relevant items and activities.
Qualifications :
Bachelor's degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences is preferred.
May have an equivalent combination of education and / or experience in lieu of education and / or experience stated above.
At least 3 years of healthcare industry experience, preferably in a hospital or clinical setting.
At least 3 years’ experience with the utilization of clinical software and / or hardware technology databases, including design / optimization, configuration, training, or implementation of clinical systems applications from a technology and / or super-user role.
Preferred Skills : Patient monitoring
Patient monitoring
Device Integration
Nurse Call
Radiology Equipment
Perioperative equipment and workflow support
Licensure, Registration, and / or Certification :
Relevant Information Technology certifications preferred.
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