Fixed Operations Director-Regional

The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director . This is an exciting opportunity in a growing, fast-paced industry.

Are you the right applicant for this opportunity Find out by reading through the role overview below.

The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton’s Indianapolis area locations which include Napleton Hyundai of Carmel, KIA of Carmel, Genesis of Carmel, KIA of Fishers, and Italian Imports.

The Regional Fixed Operations Director is responsible for the effective operation of all service & parts departments within the assigned Market.

The primary focus of this role is to ensure business growth, improve the customer and associate experience. The RFOD is accountable for financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service & parts activities within the region.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states.

Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer :

• Aggressive compensation plans
• Family Owned and Operated 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities :

• Provide quantitative / qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization).
• Direct specific actions / accountability to address any out-of-line conditions or to capitalize on opportunities by priority.
• Assist Service and Parts Managers & GMs in development of and follow-up on results oriented business unit action plans.
• Champion Napleton’s initiatives within the region (assess, train, implement, certify, etc.).
• Business unit interaction through in-store visits, telephone, and written correspondences.
• Involvement in and coordination of collective marketing efforts.
• Monitor morale & advise leadership of the region on appropriate courses of action.
• Develop succession plan within the region for continuous service & parts operations development.
• Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region.
• Recruit, develop, and inspire high performing teams.
• Evaluate and coordinate training initiatives / recognition and team building.
• Participate in the annual budget preparation and validation with quantifiable data and initiatives.
• Compliance and reporting of any activity that would expose the corporation to avoidable risk.
• Effective leadership of assigned staff / coordinate external resources.

Job Requirements :

• High School Diploma or equivalent and valid Driver’s License
• 5+ years of Automotive Dealership Service and Parts Leadership (store and multi-unit level)
• Prior managerial accounting & P / L responsibility.
• Strong Leadership and organizational skills
• Strong communication skills
• Experience working with CDK is highly desirable

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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