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Front Desk Coordinator | Administrative Services

Front Desk Coordinator | Administrative Services

Wisconsin Management Company IncMadison, WI, US
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Job Description

Job Description

At Wisconsin Management Company, we believe in building a strong foundation that empowers our employees to prioritize what truly matters : delivering world-class service to our residents and clients. Our team is made up of customer-focused, self-driven individuals who thrive in a collaborative, people-centered environment.

As part of our team, you can expect a supportive workplace that values work-life balance, offers competitive benefits, and fosters professional growth. We’re committed to recognizing and rewarding the contributions of our employees because we know that when our people excel, so do our residents and clients. Together, we’re not just a company; we’re a community dedicated to achieving excellence.

Acting with purpose is our secret sauce. Our goal is simple : to provide quality homes paired with exceptional service. We’re all about being customer-focused, self-driven, and people-centered.

We show our appreciation for our team through competitive benefits, professional development opportunities, and a strong commitment to work-life balance. Together, we create an environment where everyone can thrive and make a real impact!

Wisconsin Management Company prides itself in managing affordable residential housing, market-rate housing, offering compliance services for HUD, RD and Section 42 programs and providing prompt and courteous services to our residents. Join us in assisting our prospects and tenants to find the perfect place to call home.

We have a new opening for a Front Desk Coordinator | Administrative Services to join our team.

Do you have the ability to provide exceptional customer service? Are you familiar with overseeing the operations of a reception area? Do enjoy variety in your work? Then we need you!

Our next Front Desk Coordinator will :

  • Greet all visitors to our corporate office at 4801 Tradewinds Parkway
  • Answer, route and manage incoming phone calls
  • Review and respond to tenant inquiries
  • Support the office by managing office supplies, copying, collating, scanning, drafting letters, and overseeing incoming and outgoing mail
  • Receive, review, scan and enter incoming rent checks
  • Complete special projects as needed
  • Update and maintain lobby protocols to ensure safety and security

To perform this work you will need :

  • Previous front desk, reception or customer service experience required, minimum of one year.
  • The ability to be polite, courteous and helpful to all clients and customers under a variety of circumstances
  • Capacity to manage multiple priorities and deadlines with regular interruption
  • Proven problem solving skills and sound judgement
  • Proficiency in Microsoft Office programs
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • The ability to remain stationary 75% of the time
  • Ability to position, detect and operate office machinery including keyboards and phones
  • Capable of traversing in order to access cabinets and office equipment
  • Monday - Friday

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