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Customer Success Manager I

VirtualVocations
Denver, Colorado, United States
Full-time

A company is looking for a Customer Success Manager I.Key Responsibilities : Own and manage the onboarding process for assigned accountsAccountable to revenue attainment on new logo bookings through user and product adoptionPrioritize and manage a high volume of projects, collaborating with various internal teams to deliver a cohesive customer experienceRequired Qualifications : 2-4 years of SaaS and / or FinTech experience in an implementation, onboarding, consulting, or project management capacityExperience executing implementation best practices and contributing to process improvements across a high volume of concurrent projectsThe ability to troubleshoot, diagnose, and communicate technical issues in a systematic and accurate mannerThe ability to anticipate and mitigate potential issues and risks that may occur during the onboarding process

Less than 1 hour ago
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