Public Relations Account Director

This full-time hybrid role at Hotwire is open to either our San Francisco or Minneapolis office locations

About you...

You are a natural born leader, passionate about your work and your team. You feel successful when they’re successful. You’ve had at least 5 years working at a PR agency, leading teams and representing a wide range of enterprise B2B accounts.

You are always ready to steady the ship when waters are choppy and to inspire the team and delight clients with your insight, ideas and advice.

You know how to cut through the buzzwords and industry jargon to hone a communications strategy that drives business results.

You are passionate about what you do, enjoy strategic planning as much as tactical execution. You are able to assess chaos and instinctively attempt to make order out of it.

You see a challenge and reflexively devise a path for how to overcome it. You are able to set goals and immediately formulate a plan to achieve them.

You are results oriented and keep client results and agency goals at the front of your mind at all times. You are competent, creative, trustworthy, engaging, organized and passionate about communications in all of its many forms.

If this sounds like you, read on...

About us...

We are the global communications and marketing consultancy that powers the world's most innovative tech brands. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities.

Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world.

When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth.

For years now, we’ve been named a Best Place to Work by PR Week, PRNews and Crain’s New York.

We are curious, ambitious and connected, but most of all we are one team working together to be the global alternative.

We are looking for an exceptional person to join our North America B2B team as a Director.

A Hotwire Director is a key member the management team that has three core areas of responsibility : client management, leading teams and contributing to agency success.

They own and manage a portfolio of clients from relationship management to strategy development and vision with an eye towards revenue and profitability targets.

Directors are also expected to contribute to agency initiatives, such as marketing, business development, new product / service development, as a member of the extended management team.

Daily, you will :

• Deliver excellent client service
• Demonstrate account and team leadership of the highest standards
• Contribute to the success of the agency by contributing to business development and product development
• Manage a group of accounts representing a minimum of $750,000 in revenue
• Maintain account profitability of a minimum of 65% gross margin
• Organically grow existing group of accounts by at least 10%
• Retain and promote top performing direct reports
• Maintain client satisfaction rating of 6 or more on annual client survey
• Ensure direct reports meet utilization targets (based on utilization percentage according to level)
• Drive the new business development effort (manage a lead from start to finish) and win new accounts as needed to maintain oversight for a minimum of $750,000 in revenue
• Prepare and present a professional development course to staff twice yearly to grow new and traditional communications skills (at least one session to focus on new skill)

You'll bring :

• A love for storytelling and media strategy and relations with large global brands
• Experience supporting corporate communications programs that include working with C-suite executives (including CEO) on external communications including building and making recommendations external communications programs for executives
• Experiences with financial comms and earnings announcements with publicly traded companies
• Quirkiness Not afraid to speak up and own your ideas
• An obsession with continuous improvement
• Curiosity about how the business works how you contribute to the organizations success
• A drive to produce excellent work
• Pragmatic and goal oriented mindsets
• A strong written and presentation communication skills, with the comfort to present ideas and make a case to clients and partner agencies
• A minimum of four years’ experience as an agency Senior Account Manager or in-house communications PR manager
• Deep experience in B2B technology industries such as enterprise, consumer, cybersecurity, fintech, software & services, IT & infrastructure, digital commerce, etc.
• A positive, authentic, solution-oriented team player with a good sense of humor
• Hands-on experience managing and mentoring direct reports and cross-functional teammates
• Proficiency with Microsoft Office tools, especially PowerPoint, Excel and Word

Why us :

• Flexibility We understand that life doesn’t always fit around the 9-5; and that work / life integration is crucial.
• Global Reach & Opportunity You will have the opportunity to work within global teams and travel within the US and globally to connect with clients and colleagues.
• Great Benefits - Strong benefits package includes paid time off, holidays, sick leave, cultural celebration days off, paid time off for community involvement, medical, dental and vision insurance, disability and life insurance, 401K match and a paid 6-week sabbatical after every 4 years of continuous employment.

Hotwire offers a variety of bonus opportunities to include business development, annual company bonuses and referral bonuses.

Additional benefits include wellness allowance, internet, and phone reimbursement.

• Development Opportunities A strong learning and development program with training opportunities at all levels.
• Autonomy The freedom and support to be limitless, and the opportunity to own your career and create the future you want.
• Variety No day is the same as the last. Both within our own walls, and with our clients, we navigate change daily and there’s always an opportunity to stretch your skills, learn something new, seek out a new challenge, and gain expertise.
• Our Amazing Team We are connected, ambitious, and friendly. We don’t step on toes to get ahead, we build each other up, develop and teach each other and understand that each person’s individual success is a win for all.

We engage in Thoughtful Working, empowering our talent to determine the best way to work for our clients, our team and Hotwire every single day.

Compensation Range : $98,000 - $137,000

The range listed is just one component of Hotwire’s total compensation package for employees, which includes bonus opportunities and a variety of benefits mentioned above.

Hotwire takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected work to be performed, required travel (if any), external market and internal value, and internal pay alignment when determining the salary level for potential new employees.

A potential new employee’s salary history will not be used in compensation decisions.