Director, Clinical Nutrition Services

This position has primary management responsibilities for the Clinical Nutrition patient care program and facilitates performance improvement programs and initiatives.

Oversees ongoing development and retention of qualified clinical nutrition staff. Conducts performance reviews, disciplinary actions including termination (upon discuss and approval of Associate Administrator and HR) and hiring of staff within department.

Oversees implementation of strategic and operational planning activities and initiatives relative to clinical nutrition services.

Responsible for participation in departmental and hospital programs for Performance Improvement, identifying opportunities to improve services and assure patient safety, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.

monitors policies and standards of care, which support the department and hospital’s mission.

Nutrition Operations Ensures Delivery of Quality Clinical Nutrition Services Responsible for facilitating a collaborative and supportive relationship between key departments within the organization to achieve hospital and practice goals and objectives.

In conjunction with others, coordinates the implementation of the program's annual Performance improvement plan to assure patients care quality, outcome, and customer satisfaction.

In collaboration with Department leadership team, is responsible for developing, monitoring, and meeting the budgeted financial goals for areas of responsibility.

Provides budgetary input, collates in formation, and competes required fiscal reporting. Works to maximize revenue collections and responds to requests by CBO on billing issues and concerns.

Responsible for employment of clinical personnel, disciplinary action, evaluation, recommendations on salary adjustments, annual review of job descriptions and competency checklists as well as assurance of current licensure when necessary or applicable and other personnel actions as required.

Assures comp let io n of all annual department, hospital and organizational requirements. Coordinates interview and hiring process for clinical and support staff within management scope.

Promotes a positive work attitude within the department and practice and treats employees with respect, dignity and fairness but is also firm when necessary.

Participates in various committees as required or assigned. Provides regular feedback to clinical staff to address scheduling problems in a timely and effective manner.

Rounds regularly with direct reporting staff and semiannually with key referral departments. Responds to patient and family concerns resolving complaints, issues or inquiries.

Maintains current knowledge of all applicable licensing, regulatory and accreditation standards. Participates in building a culture where all Associates focus efforts on discovering and meeting patient and family expectations in a manner that provides satisfaction for the family and enhances superior clinic l and service outcomes.

Ensures compliance with all legal and regulatory requirements including JCAHO standards, State regulations, Life Safety Code, National Fire Prevention Association, Office of Human Protection , Americans with Disabilities Act and Clean Air Act, in areas of responsibility.

Masters Degree required in dietetics, foods and nutrition, or related area. Clinical degree preferred

2-3 years clinical supervisory experience preferred

Preferred licensures and / or certifications

• Specialty Certifications
• Certified Nutrition Support Clinician CNSC Board Certified Specialist in Pediatrics CSP Certified Diabetes Educator CDE International Board-Certified Lactation Consultant IBCLC Other similar certification), or
• Advanced practice certification RD-AP or RDN-AP

Fellow of the Academy of Nutrition and Dietetics FAND