Job Description
Job Description
POSITION DESCRIPTION
Position Overview :
The pick-up and delivery driver holds the responsibility of transporting customer vehicles to our service center and subsequently returning them upon completion of service.
This encompasses delivering loaner vehicles and conducting requisite inspections during pick-up as necessary.
KEY RESPONSIBILITIES
Ensure loaner vehicle is clean before leaving the dealership
Speaking / engaging with customers to review loaner vehicle policies, vehicle walk arounds, collecting customer information, reviewing loaner agreements and loaner vehicle check ins.
Making sure loaner vehicles are serviced regularly, when needed
Working with service department managers on loaner vehicle availability
Completing any necessary vehicle inspections
Arriving to customer’s homes in a timely manner to pick-up their vehicle
Returning vehicles to customers in a timely manner in good condition
Other duties as assigned.
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Clean and Valid Driver’s License
Clear driving record
At least 21 years of age
Ability to follow instructions
Positive attitude
Good customer service skills
Attention to detail
Willing to submit to a pre-employment background check and drug screen
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting and carrying items like keys and paperwork.
Driving for extended periods.
Maneuvering vehicles in tight spaces.
Loading and unloading equipment.
Walking and standing during deliveries.
Climbing to access vehicles.
Bending and reaching inside vehicles.
Maintaining stamina for multiple deliveries.
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