Responsibilities :
- Supervise and coordinate the activities of medical assistants to ensure efficient operation of the medical facility.
- Provide leadership and guidance to medical assistant staff, including training, scheduling, and performance management.
- Assist in the recruitment and onboarding process of new medical assistants.
- Oversee the implementation and adherence to healthcare protocols, safety standards, and regulatory requirements.
- Collaborate with healthcare providers to optimize patient care delivery and ensure patient satisfaction.
- Monitor inventory levels of medical supplies and equipment, and coordinate ordering and restocking as needed.
- Maintain accurate patient records and documentation in compliance with HIPAA regulations.
- Assist healthcare providers with patient examinations, procedures, and treatments as necessary.
- Act as a liaison between medical assistants and management, conveying feedback, concerns, and suggestions.
- Stay updated on industry trends, best practices, and advances in medical technology to enhance the quality of care and operational efficiency.
Qualifications :
- High school diploma or equivalent; completion of a medical assistant training program preferred.
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential preferred.
- Proven experience as a medical assistant in a clinical setting, with at least 2 years of supervisory or leadership experience.
- Strong knowledge of medical terminology, procedures, and protocols.
- Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Outstanding interpersonal and communication skills, with the ability to interact professionally with patients, staff, and healthcare providers.
- Proficiency in electronic health record (EHR) systems and basic computer skills.
- Ability to maintain confidentiality and adhere to ethical standards in handling sensitive patient information.
- Flexibility to adapt to changing priorities and work schedules in a fast-paced environment.
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