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Call Center Specialist

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Call Center Specialist to support patient care efforts in a corporate remote setting.Key ResponsibilitiesCollaborate with call center personnel to coordinate patient careManage call schedules for patients at risk of hospital readmissionMaintain records of customer interactions and inform case managers of patient needsRequired QualificationsHigh School graduate or equivalentSix months' experience in healthcare, preferably with telephonic patient interactionBasic knowledge of medical terminologyStrong computer software and data entry skills

1 day ago
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