ADMINISTRATIVE ASSISTANT I

Job title : Administrative Assistant I

Job Location : Unicorn Park Plaza, Woburn, MA

Job Duration : 3 months on W2

Job Description :

The Business Operations Coordinator is primarily responsible for handling all incoming physical and electronic mail and processing it through and into s multiple systems.

The Business Operations Coordinator role is not directly client facing, but you will work closely with outside vendors and internal staff in multiple disciplines.

Each Business Operations Coordinator is responsible for successful communication, timely responses, problem solving, and providing overall excellent customer service.

If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

About the Day-to-Day Responsibilities of the Role

Pick up and process all physical mail from multiple locations

Work with mail vendors to ensure timely delivery of all mail and packages

Manage mail portals and inboxes and process all electronic mail

Find efficiencies for faster mail processing

Process mail through internal systems (Crosspoint, Packet Expert, Index Expert, Relay Navigator, etc.)

Send outgoing mail, releases, proof of representations letters, CD requests etc. as requested by all Services departments

Assist Lien Service Coordinators, Lien Specialists, Allocations Paralegals, Attorneys, and staff with additional requests needed

Assist with celebrations and employee engagement events on-site

Assist with other Business Operations duties as assigned

Qualifications

About You and How You Can Excel in This Role

Detail-oriented, organized, quality-focused and results-driven

Customer service and communication skills, both verbal and written

Excellent technical skills and working knowledge of Microsoft Office

Able to work independently, self-directed, highly motivated

Desire to work in a fast-paced, professional, team-focused environment

Flexible and adaptable

Have a reliable vehicle and the ability to pick up mail at an outside location 2 to 3 times per week

0-1 years experience

Associate s or bachelor s degree preferred