Contact Center Specialist

corner stone staffing
Dallas, TX
$18 an hour
Full-time

CornerStone Staffing has partnered with a customer that is a Major Hospital in the DFW area hiring Contact Center Specialists.

If you have 2+ years of call center experience along with stable work history then we want to talk to you!! Potential to work from home in the future.

Job Title : Contact Center Specialist

Location : Dallas, TX (potential work from home in the future)

Pay : $18 / hr

Schedule : Monday - Friday, 8 : 00am to 5 : 00pm

Job Description :

Responsible for professionally answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, and troubleshoot problems .

Requirements :

Must have 2+ year call center experience

Proof of flu vaccination is required for this specific job opportunity

Facility is tobacco-free, must be a non-smoker for this specific job

Must have a stable work history - no job hoppers

Healthcare experience is preferred

Excellent and written communication skills resulting in positive communication

Extreme attention to detail and the ability to prioritize activities

Experience with using healthcare web-based applications - ability to work in a paperless environment

Ability to work collaboratively with others

High school diploma or GED required

Application Process Includes :

Skills Testing

Drug testing

Background check

30+ days ago
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