Nurse Navigator

Neighborhood Outreach Access to Health (NOAH) is looking for talented healthcare team members to step into our culturally diverse health centers! From Scottsdale to Glendale, NOAH provides affordable, high-quality healthcare services.

Serving over 40,000 neighbors, our model of care places patients needs at the center of attention as we deliver comprehensive health services including medical, dental, behavioral health, nutrition, prenatal care, preventive health, eligibility assistance and health education programs.

Job Summary :

The Nurse Navigator provide patients with specialized care by guiding them through the complexities of the healthcare system and outline patients' diagnoses and their treatment options in accessible terminology.

Duties / Responsibilities :

• Supports patients throughout the healthcare process, from detection to treatment and beyond.
• Educates patients about their diagnoses, treatments, and the side effects of these.
• Provides resources for patients seeking reliable information.
• Helps patients to overcome barriers such as financing or transport.
• Refers patients to Social Workers or Counselors, as needed.
• Manages timely appointment scheduling for tests and procedures.
• Answers questions or coordinates with doctors to address questions and concerns.
• Provides emotional support and empowerment to patients and their loved ones.
• Develops standards of care, practice guidelines, and diagnosis-based protocols, and ensures patients receive quality care though use of these methods.
• Communicates effectively and professionally using all modalities while maintaining patient confidentiality in accordance with HIPAA regulations.
• Documents appropriate information in the patient’s permanent medical record.
• Attends, participates, and / or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
• Performs other related duties as assigned.

Qualifications

Required Skills / Knowledge / Abilities :

• Extensive experience working with patients in critical conditions.
• Sound knowledge of the healthcare system and where to find reliable information.
• Excellent verbal and written communication skills.
• Openness towards different cultures, beliefs, and traditions.
• Sensitivity, discretion, and respect.

Education and Experience :

Required :

• Associate’s degree in nursing.
• Registered Nurse (RN) State and / or compact state licensure.
• Basic Life Support (BLS) certification.
• 2+ years of nursing experience.
• 1+ years of experience in a clinical setting.

Preferred :

• Bachelor’s degree.
• 3+ years of experience and / or certification in a designated specialty.

Other Requirements :

• New Hires are required to pass pre-employment background check and drug testing (effective 11 / 1 / 2022).
• Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.
13 days ago