Level 3 Networking Technician

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the

eX cell

team.

Our client is currently seeking a Level 3 Networking Technician to join their team onsite in Chandler, AZ. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.

This position may require travel.

Duties and Responsibilities :

Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests

Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components

Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers

Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration

Skills and Qualifications :

Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Minimum 3+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)

Minimum 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required

Minimum 3+ years of combined experience working in data centers, labs, or server room environments required

Data center experience required

Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)

Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems

Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents

Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials

Structured Network Cabling experience

Copper : Cat5, Cat5e, Cat6, Connector Types RJ45

Fiber : Multimode, Single Mode, Connector Types ST, SC, LC

WIFI hardware experience

Wireless LAN Controllers

Wireless Access Points

Networking experience

IP Addressing, Layer 2 VLAN etc

Experienced in Ethernet Switching hardware

Chassis, Supervisor, Line Cards, Power Supplies etc

Transceiver Types SX, LX, SR, LR etc

Cable Troubleshooting Knowledge / Experience

Fluke Testers : Copper - Wire Map, Link Test etc, Fiber OTDR Testing

Fluke Aircheck : Wireless Testing

We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.

eX cell

Supports Equal Employment Opportunity

eX cell

a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

www.excell.com