Assistant Director of Operations (Temp)

Description

Assistant Director of Operations (Temp)

Career Advancement Center

Robinson College of Business

Georgia State University

The Robinson College of Business at Georgia State University is seeking an Assistant Director of Operations (Temp) to provide budget management, relationship management, and support for our growing portfolio of strategic partnerships and immersive programs.

This role reflects alignment with the College's strategic plan - Accelerate 2025 - which calls for increased efforts to infuse immersive and experiential programming broadly across the college and proactively engage organizations in multi-disciplinary sponsored research and activities that foster innovation.

Reporting directly to the Associate Director, Operations, the person in this role will act as the relationship manager and key liaison between various Robinson College of Business and GSU stakeholders to engage and support top employers and strategic partners based upon a culture of trust, collaboration and execution, and value creation.

WHAT MAKES GSU A GREAT PLACE?

• Flexible work environment.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

WHAT WILL YOU DO :

This role will collaborate closely with the unit's leadership team, business manager, and key contacts in units across the College and University including Finance, Development, Legal Affairs, IT, and HR.

The role is needed because the unit has grown considerably, adding new immersive programs, increasing the number of strategic partners engaged in a variety of activities including Insight Sprints, Hack-a-Thons, Site Visits, Externships and Upskilling Bootcamps.

The position will operate with a high degree of independence and follow guiding principles, collaborate with staff, manage financial resources, and interact effectively with key stakeholders internally and externally.

The ability to consistently exercise sound judgment and make decisions independently is essential for success in this role.

DUTIES AND RESPONSIBILITIES INCLUDE :

Budget Management

• Career Fair Projections in collaboration with Sr. Director of Undergraduate Career Advancement.
• Develop and support deep relationships and engage strategic partners at senior levels.
• Manage strategic partnership relationships post proposal acceptance, including facilitating the timely and successful execution of required contracts, partnership launch activities, relationship management, invoicing and payment, and partnership renewal.
• Provide ongoing partnership support by maintaining a regular cadence of partnership meetings and check-ins, including GSU stakeholders as appropriate, to ensure the successful and timely execution of partnership activities.
• Represent external partnership perspective with internal stakeholders while also ensuring partnership activities are mutually beneficial, sustainable, and support GSU's priorities.
• Develop detailed partnership launch action plans and timelines and lead internal and external project meetings with key stakeholders to launch new partnership activities and facilitate successful execution.
• For sponsored research projects, facilitate research team meetings to ensure successful execution and timely delivery of outputs to clients, including supporting the definition of project scope, timeline and deadlines, budget, required resources, and delegation of tasks in collaboration with research teams, and act as a research liaison between an interdisciplinary team of faculty and undergraduate / graduate / doctoral students and external partners.
• Support talent requests from strategic partners, including, but not limited to, connections to key faculty, staff, and student organizations, resume referrals, campus Interviews, information sessions, and access to resume books;

support ad hoc talent requests from potential partners as needed.

Identify new business challenges and potential targeted solutions that leverage RCB resources.

Advisory Board Operations

• Serve as a liaison and representative of RCB's Strategic Partnership team with Robinson's Graduate Programs team, college and university development staff, corporate and foundation relations staff, and academic leaders, faculty and staff across the university.
• Act as a liaison between strategic partners and the GSU Foundation, GSU Sponsored Research Foundation, GSU's legal affairs office, and other departments as appropriate to support the successful execution of contracts, invoicing, payment, and partnership renewal processes.
• Provide input into and support the development of efficient processes and templates to improve partnership contracting, invoicing and payment tracking, and effective communications between all parties involved.
• Seek out and share knowledge of best practices and emerging models for business-to-higher education partnerships including human capital acquisition, talent development, research collaboration, and industry association alliances.
• SP and PIP Contracting, Invoicing, and Account Tracking.
• Collaborate closely with the Associate Director - Operations and the Associate Dean for Strategic Partnerships to ensure effective unit-wide budgeting, contracting, and invoicing, including supervision of the business manager.
• Monitor unit wide budgets and oversee monthly budget meeting preparation process which includes career fair registration tracking and strategic partnership invoicing.
• Manage contracting to support Panther Immersion Programs (PIP) which has expanded to include treks to four cities and local visits to more than 10 Atlanta based firms each Spring.

This program now engages over 400 students and raises over $100,000 annually and engages our most valuable strategic and employer partners along with senior leaders across the college and university.

• Effectively position Robinson and GSU as a highly valued source of business talent, education, professional development, and applied research to current and potential partner organizations through written and oral communications.
• Support the communication of RCB strategic partnership activities, success stories, and successful value creation via marketing materials, articles, newsletters, press releases and other vehicles.
• Provide input into the development of effective marketing materials, high quality presentations, partnership roadmaps, and formal partnership proposals.
• Continuously update and maintain partner records in Salesforce in a timely manner to ensure that all information is current and relevant, including contacts, partner activities, partnership-related documents, contracts, and agreements, and pipeline and revenue forecasts.
• Create and generate reports and dashboards in Salesforce to provide insights into partnership performance, key metrics, and trends.
• Capture data to illustrate mutual value creation and prepare ad-hoc and standard reports that can be shared with university stakeholders and partners.

Information Technology

• This position will manage the department's IT hardware and support the Associate Director in managing tech fee platforms.
• Assists SP team with identifying, evaluating and launching new platforms to support SP development.

Employer Relations, Events, and Reporting Support

• Manages the planning of SP team meetings, conferences and various events in collaboration with partners.
• Attend and support event logistics (may require night and weekend hours).
• Schedules meetings that involve multiple parts for the Associate Dean's.

Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.

As such, job duties and / or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications

Minimum Requirements :

Bachelor's degree and 5+ years' experience and a proven track record in strategic partnership management, or a combination of education & experience.

Preferred Requirements :

• Experience with proposal development, contracting and negotiation, and conflict management skills.
• Demonstrated ability to navigate partner businesses and inuence key decision makers across all levels of technical and business functions including C-level executives.
• Possesses a strategic mindset with a passion for creating focus and driving execution, able to translate ideas into operational goals.
• Experience effectively leading execution and influencing others to achieve results in a matrix environment and boundary spanning role that requires the development and execution of multi-faceted plans from idea to reality across large, complex systems in collaboration with stakeholders at all levels.
• Excellent organizational skills and demonstrated ability to work effectively in a fast-paced, process-driven environments while maintaining an exceptional attention to detail and accuracy with lean staff support.
• Demonstrated ability to manage time sensitive problems in a constructive, positive manner.
• Experience working effectively with faculty, University administrators, and advisory board members preferred.
• Willingness to travel 20% local to global as needed is required.
• Schedule flexibility to include occasional evenings, early mornings and weekends are required.
• This position may also assume other related duties as assigned.

Competencies and Personal Traits

• Outstanding relationship skills and exceptional degree of emotional intelligence with the ability to establish credibility, work collaboratively, foster a culture of collaboration and trust, and influence outcomes with a wide range of internal and external stakeholders.
• Possesses a strategic mindset related to the achievement of goals, able to effectively communicate vision and translate ideas into operational goals Excellent organizational and management skills and functions with a high degree of professionalism and integrity.
• Outstanding written, verbal and presentation skills and the proven ability to communicate effectively with stakeholders at all levels.
• Ability to maintain composure, humor and positive attitude during lengthy periods of high-volume work.
• Highly motivated self-starter who works well independently.

Department : Career Advancement Center

Location

Atlanta Campus Shift : Part-time / 30 hours a week. Salary : $31.25 / hour Pay Grade : Temp FLSA Status : Non-Exempt Job Type : Temporary Work

Job Posting

10 / 29 / 24, 4 : 32 : 44 PM

Closing Date

11 / 13 / 24, 4 : 59 : 00 AM Special Instructions :

To be fully considered for this position, all candidates at the time of submission must provide the following documents :

• A complete and accurate GSU application
• Resume

Georgia State University Values : COMMUNITY : Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY : Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION : Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place.

INTEGRITY : Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE : Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION : Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents.

USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office.

Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.

usg.edu / policymanual / section8 / C224 / #p8.2.18 personnel conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.

5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.

This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.

Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.

Clery Disclosure of Campus Security Policy and Campus Crime : Georgia State University is committed to its students' and employees' safety and security.

It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus.

This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.