Geek Squad Agent (Retail Store)

Best Buy
West Hartford, CT, United States
Part-time

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions.

We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores.

Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.

What you’ll do

Provide positive, timely service to customers during the check-in and checkout process

Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps

Help set up and repair technology devices for customers

Monitor service queues and provide accurate status updates to customers

Clearly communicate and partner with fellow agents

Basic qualifications

3 months of experience in working in retail or customer service

Passion for technology and desire to solve problems

Must be able to adapt and learn new skills in a fast-paced industry

Ability to work a flexible schedule, including holidays, nights and weekends

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include :

Competitive pay

Generous employee discount

Financial savings and retirement resources

Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type : Part time

By applying, you consent to your information being transmitted by GenZJobs to the Employer, as data controller, through the Employer’s data processor SonicJobs.

See Best Buy Privacy Policy at https : / / www.jobs.bestbuy.com / bby?id item detail&content privacy policy and SonicJobs Privacy Policy at https : / / www.

sonicjobs.com / us / privacy-policy and Terms of Use at https : / / www.sonicjobs.com / us / terms-conditions

20 hours ago
Related jobs
Promoted
Best Buy
West Hartford, Connecticut

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers wh...

Best Buy
West Hartford, Connecticut

Arial,Helvetica,sans-serif;">As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agent...

Best Buy
Simsbury, Connecticut

Geek Squad Agent (Retail Store). Geek Squad Agent (Retail Store) | Best Buy. As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, tak...

Best Buy
West Hartford, Connecticut

Arial,Helvetica,sans-serif;">As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agent...

Best Buy
West Hartford, Connecticut

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers wh...

Promoted
Chief of Staff USA
New London County, CT, United States

Holiday season is around the corner- join our team today to get started ASAP! . Join a friendly, team-focused environment that values your contributions. ...

Promoted
Amazon
Windsor, Connecticut

Amazon Delivery Station Warehouse AssociateJob OverviewYou’ll be part of the dedicated Amazon team at the delivery station – the last stop before we deliver smiles to customers. Even with climate controls, temperatures can vary between 60°F and 90°F in some parts of the warehouse; on hot days, tempe...

Promoted
Ben & Jerry's - Evergreen Walk
South Windsor, Connecticut

Join Our Sweet Team! Now Hiring Exceptional Team Member Talent!. Are you ready to scoop up a fantastic career opportunity? We're on the lookout for dynamic and enthusiastic individuals to join our thriving ice cream establishment as Team Member Candidates. We're seeking reliable team members...

Promoted
AutoZone
Newington, Connecticut

AutoZone is the place for you! Our commercial delivery driver position is responsible for the delivery of parts to our commercial customers. You don’t have to use your own vehicle, you can work full or part time and no Commercial Drivers License is required. ...

Promoted
Astro Logistics LLC
Glastonbury, Connecticut

Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associate today with Astro Logistics LLC. No delivery experience required. As a Delivery Associate, you'll drive a vehicl...