School Outreach & Family Support Coordinator

About Us :

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success.

At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take.

Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits.

Join our team and help make a difference!

Benefits :

For Full Time Employees Benefits / Perks :

Salary Range : 48-53K based on relevant experiene and education

Tuition Assistance Program

Generous paid time off (Including 5 Self-Care Days / Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)

Healthcare Plans (Medical, Dental, Vision, and Pet Care)

403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)

Candidates hired in this position will work onsite. Hybrid schedule is based at leadership discretion and program needs.

Overview :

Title : SCHOOL OUTREACH & FAMILY SUPPORT COORDINATOR

Reports To : Assistant Director School Outreach & Family Support

Location : 2471 Morris Ave.

Bronx, NY 10468

Hours : 35 hours, Non Exempt

Salary Range : 48-53K based on relevant experiene and education

Job Summary : The School-Based Early Support (SBES) Program is a new program providing counseling and case management services to families connected with PS / MS15, PS291, PS 246 or live within those surrounding communities.

The School Outreach & Family Support Coordinator is responsible for providing case management services to families referred from the Assistant Director School Outreach & Family Support.

The School Outreach & Family Support Coordinator supports the Assistant Director with school partnership activities and facilitating Triple P groups.

Major Duties :

Conduct assessments of children and families referred by the Assistant Director.

Provide case management services based on assessments using a strength-based approach.

All children of assigned families must be assessed each month.

Maintain participant case records in accordance with the program’s policies and procedures.

Conduct home visits and escort program participants to appointments as needed.

Partner with the Assistant Director to plan, coordinate and attend at each school social activities for children, parents, and families.

Prepare appropriate statistical reports.

Attend and participate in program staff meetings.

Participate in school meetings when indicated.

Facilitate with the Assistant Director, the Triple P group for all families involved in the school.

Implement and integrate the principles and procedures of Solution Based Casework : assessment, family and individual level outcomes, action plans and documentation and celebration.

Actively participate in case consultation, continued SBC training and the SBC certification process.

Perform other duties as assigned.

Qualities Sought :

Works to create and support a respectful and collegial environment.

Creates, embodies, and supports a learning environment.

Offers and receives feedback and suggestions in a strength-based and constructive manner.

Dedicated to being a team player and active contributor to achieve the vision and mission of the program.

Energetic, empathic, honest, genuine, professional, creative, and committed to making a difference with the families, community, program, and agency.

Qualifications :

BSW / BA preferred; will consider HS diploma with related experience.

Bilingual (English / Spanish) required.

Must be available to work early mornings and evening hours to accommodate parent and school personnel needs.

Willing to travel to each school and be on site on a regular basis.

Excellent organizational, written, and communication skills.

Must be proficient in Microsoft Office.

Must have a commitment to work from a strength-based, trauma-informed, anti-racist, youth and family development perspective.

Additional Information :

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that .

We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our and , and believe in our mission.

Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors.

We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations.

These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities.

If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.