Operations Assistant

Job Description

Job Description

We are looking for a detail-oriented and proactive Operations Assistant to join our team in Haines City, Florida. In this long-term contract position, you will provide critical administrative and operational support to ensure the smooth functioning of our retail operations. This role requires excellent organizational skills, effective communication, and a commitment to maintaining efficiency.

Responsibilities :

• Provide comprehensive administrative support to the Director of Operations, District Managers, and store personnel.
• Draft and communicate written and verbal messages on behalf of the Director of Operations with clarity and professionalism.
• Generate detailed reports to assist management in making informed decisions.
• Address and resolve customer complaints in a timely and efficient manner.
• Coordinate with external vendors and service providers to maintain successful partnerships.
• Manage the ordering of office supplies, uniforms, and store equipment as needed.
• Foster collaboration and teamwork by maintaining open communication with colleagues, district managers, and other staff members.
• Share relevant updates and information with peers and leadership to facilitate smooth operations.
• Identify, investigate, and report any irregularities or issues in assigned areas of responsibility.
• Conduct training sessions and cross-training activities to enhance team knowledge and skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Experience in administrative support or project coordination is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with diverse teams and build positive relationships.
• High level of confidentiality and professionalism when handling sensitive information.
• Strong problem-solving skills and a proactive approach to addressing challenges.