House Keeping

QUALIFICATION STANDARDS

EDUCATION

It is preferred that the Housekeeper has a minimum of a High School diploma or equivalency. It is required that the Housekeeper has completed the 10th grade in high school.

EXPERIENCE

It is preferred that the Housekeeper has a minimum of a High School diploma or equivalency. It is required that the Housekeeper has completed the 10th grade in high school.

SKILLS REQUIRED

Problem Solving : Identifies and resolves problems in a timely manner, gathering and analyzing information skillfully to develop alternative solutions both alone and with groups while using reason even when dealing with emotional topics.

Customer Service : Manages difficult or emotional resident, family member, and employee situations, responding promptly to their request for service and assistance, while soliciting feedback to improved service insuring that commitments are met.

Interpersonal : Focuses on solving conflict and not blaming. Maintains confidentiality. Listens to other without interrupting and keeps emotions under control.

Remains open to the ideas of others and tries new things.

Oral Communication : Speaks clearly and persuasively in positive or negative situations. Listens carefully and gets clarification.

Responds well to questions.

Team Work : Balances team and individual responsibilities, exhibiting objectivity and openness to others' views. Contributes to building a positive team spirit.

Planning and Time Utilization : Consistently plans / coordinates work to achieve maximum productivity and efficient without sacrificing quality, accuracy and customer service.

Meets deadlines in completing job assignments and special projects.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Housekeeper include performing the day-to-day activities of the Housekeeping department as assigned in accordance with current federal, state and local standards, guidelines and regulations governing this Community;

and as may be directed by the Executive Director and Physical Plant Manager, to assure that the community is maintained in a clean, safe and comfortable manner.

FUNCTIONS OF THE JOB

ESSENTIAL

The following job functions have been determined to be essential to the position. Management reserves the right to modify this list and other functions as deemed necessary.

• Stock carts with proper types and quantities of materials and equipment.
• Assure that work assignment areas are clean and that equipment, tools, supplies, etc. are properly stored during work periods, as well as before leaving the area for breaks meals and the end of the workday.
• Discard waste and trash into proper containers and reline receptacles with plastic liners.
• Polish metal fixtures, including pay phone and water fountains.
• Clean and sanitize public restrooms.
• Pick up trash in front and back parking lots.
• Turn in and / or report all lost and found items to supervisor.
• Assist others in lifting heavy equipment, supplies, etc. as directed or requested.
• Report scarcity of housekeeping supplies.
• Clean housekeeping equipment, carts, etc.
• Perform terminal cleaning procedures.
• Participate and assist in departmental studies and projects as directed.
• Assist with completion of appropriate forms and reports.
• Perform emergency procedures such as Cardiopulmonary Resuscitation (CPR).

OTHER DUTIES

In addition to the essential job functions described above, the following job functions are important to the proper fulfillment of the duties.

• Recognize and respond to the housekeeping needs of residents.
• Perform general Community housekeeping tasks, such as sweeping, mopping, dusting, vacuuming, washing, waxing, etc.
• Recognize and respond to containments and potentially infectious wastes, and handle according to appropriate guidelines.
• Follow Community guidelines relative to emergency procedures, especially fire prevention and the use of fire extinguishers.

EQUIPMENT, MATERIALS, MACHINES AND / OR TOOLS USED

The following is a list of the principal equipment, materials, machines, tools, etc, used by the employee.

Buckets

Furniture polish

Fire Extinguisher

Chemicals

Masks, gloves, goggles, gowns

Vacuum Cleaner, Mops

Carts

Miscellaneous housekeeping supplies

Miscellaneous devices used in nursing environment (Wheelchairs, oxygen tanks, etc.)

PHYSICAL STRENGTH REQUIRED

Frequent body movements include, lifting, moving, transferring, bending (static forwards bending), stooping / squatting and reaching.

Able to do heavy lifting, pushing, pulling and / or carrying of objects weighing up to 50 pounds unassisted with twisting and turning of trunk.

Ability to stand and walk prolonged periods of time.

ENVIRONMENTAL CONDITIONS

Because the essential functions of the job may require general involvement in a health care facility, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Categories 2 and 3, environmental and safety conditions will fluctuate.

To be qualified for the position, a person will have the ability to work in this type of environment without posing a direct threat to self or others.