Are you looking to provide quality health care and resources with a focus on the underserved communities? We are seeking a detail-oriented and organized Referral Coordinator to join our healthcare team.
As a Referral Coordinator, you will play a crucial role in managing the referral process for our patients, ensuring smooth transitions to specialists or diagnostic facilities.
If this sounds like the fit for you, apply today!
Responsibilities :
- Provide regular updates to healthcare providers on referral status
- Monitor and track referrals to specialists or diagnostic facilities
- Process specialty referrals for health plan members using paperless protocols
- Adhere to standard procedures and clinical protocols for referral processing
- Request reports from specialists and ensure timely feedback to referring providers
- Send recall letters to remind patients of upcoming mammograms and Pap tests as per clinic protocols
- Utilize HIPAA protocols for processing referrals to maintain patient confidentiality and security
- Securely store and handle electronic referral packets following HIPAA guidelines
- Maintain excellent customer service skills for interactions with staff and patients
- Address patient inquiries and concerns regarding referrals professionally and empathetically
- Assist in screening patients for eligibility for special programs according to care coordination protocols
- Maintain accurate records of referral activities and patient interactions for reporting purposes
Qualifications :
- Must have 2 years of Referral Coordination experience
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