Job Description
Job Description
Benefits :Benefits / Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company.
The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
- Receive inbound calls and place outbound calls
- Identify the reason for the customers call, collect relevant information, and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Upsell products and services when appropriate
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Attend trainings to maintain up-to-date skills and knowledge
Qualifications
- High school diploma / GED
- Previous experience as a Call Center Representative or in a similar role is preferred
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Familiarity with Customer Relationship Management (CRM) programs
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Call Center Representative
A Proxy Call Center Representative, who will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven e...
Call Center Representative
Meet personal/customer service team sales targets and call handling quotas. Manage large amounts of incoming calls. ...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
Sales Representative - Work from home, Great trainings, No cold calls
Our first-year representatives, following our streamlined sales process, consistently earn over $150,000 annually. Our reps call the client, get qualifying information about their needs, sets an online appointment, and meets them virtually (zoom or phone call). Our Sales Rep's work 100% online or ov...
Entry-Level Political Call Center Representative (Republican)
We are looking for call center representatives to support our "Get Out the Vote" initiative. Ensure first call resolution through problems solving and effective call handling . One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative suppo...
Work From Home Call Center Sales
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?. Our entry-level Contact Center Representatives are responsible for the following tasks:. Recognize sales opportunity and apply sales skills to upgrade. Ensure first call resolution through problems solving and effective call handling . ...
Disaster Relief Call Center Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Entry-Level Political Call Center Representative (Republican)
We are looking for call center representatives to support our "Get Out the Vote" initiative. Ensure first call resolution through problems solving and effective call handling . One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative suppo...
Hurricane Relief Call Center Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative - Work From Home
Customer Service Representative - Call Center Agent. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone calls, emails, and live chat interactions. ...