Production Support Manager

HAN
Iselin, NJ
Full-time

Production Support Manager IT Operations

Need Manager level candidate

Charlotte, NC - Dallas, TX, - Minneapolis, MN- New Jersey, NJ

What you need :

years' experience managing a mid to large size customer facing production support environment.

Strong experience with service management, SLA tracking, and operational reporting to customers and management

Experience managing projects and tasks.

Strong communication skills with peers, customers, and partners

Experience in setting up processes using service management tools, Preferably Service Now and Jira

Experience managing the health of production application environments.

Experience working in a technical support role in a complex architectural environment.

Experience working with Vendors.

Experience working in offshore model.

Experience managing tasks and deliverables.

Strong Excel, PowerPoint, and presentation skills

Experience with SQL required.

Understanding of ITIL practices and software delivery

Practical knowledge of working with SOWs, SLAs, and Change Requests

Ability to foster partnerships and a shared sense of responsibility toward goals.

Strong / proven customer focus

Capability to approach problems as challenges.

Strong planning and coordination skills

Bachelor's degree or higher in business or technical field or commensurate experience in the field

Work experience in delivery management and customer partner or account interaction is a must.

30+ days ago
Related jobs
Promoted
Han IT Staffing
Woodbridge Township, New Jersey

Production Support Manager IT Operations. Experience managing the health of production application environments. Experience working in a technical support role in a complex architectural environment. ...

HAN
Woodbridge Township, New Jersey

Production Support Manager IT Operations. Experience managing the health of production application environments. Experience working in a technical support role in a complex architectural environment. ...

Promoted
Cintas
Union, New Jersey

Cintas is seeking a Production Associate - Console Operator to support the Rental Division. Production Associates are expected to meet or exceed a standard for quantity and quality of work. This includes coordinating with the shift supervisor and other areas of production on the garments being recei...

Promoted
Sysco
Rahway, New Jersey

The Production Manager is responsible for all aspects of the Production and Production Warehouse departments at multiple locations and is the key contact for all IT/technical issues. The Production Manager also creates, monitors and manages expense and capital budgets, leads associates and manages a...

Promoted
Capgemini
NJ, United States

RJob Title: Project Manager With Payment Domain. Capgemini is seeking a project manager who has good experience with Agile process and Payment Domain, ISO 20022. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Build program a...

Promoted
Paragon Staffing, LLC
Bound Brook, New Jersey

Due to the growth, Paragon Staffing, LLC is looking for qualified production workers to join our team! We take the stress and trouble away from finding each individual the right employment opportunity. Reports all production waste/issues to Production Lead or Supervisor. Demonstrates ability to meet...

Promoted
DG3 North America, Inc.
Jersey City, New Jersey

The Print Production Coordinator is responsible for coordinating the flow of production information from the salesperson and/or customer to the manufacturing facility. Monitors all facets of production to ensure customer satisfaction and meet expected delivery date of the finished product. Resolves ...

Promoted
Darling Ingredients Inc.
Newark, New Jersey

The Production Worker is responsible for loading and unloading of raw material/finished product as well as cleanliness of plant and equipment. ...

Promoted
COLE-PARMER INSTRUMENT COMPANY
Metuchen, New Jersey

Production Coordination: Coordinate with production teams to ensure that production orders are executed efficiently, meeting production targets, and timelines. Job Title: Associate, Production Control. Production Scheduling: Create and maintain production schedules to meet customer demands while opt...

Promoted
Aerotek
Metuchen, New Jersey

We are seeking a Production Associate who is comfortable working around chemicals and can handle physical tasks such as lifting 25-50lbs. ...