Want to make a difference every day? Like to solve puzzles? Have excellent Customer service skills? Are you great at multi-tasking?
Join Visiting Angels Columbus West, an award winning Home Care Company, as a Care Coordinator! We are searching for an additional Care Coordinator to work with our clients and caregivers to provide quality home care services.
This is a challenging but rewarding opportunity for someone who wants to feel like they are making a difference in the life of seniors in Central Ohio by matching caregiver skills / talents with client needs.
Must be able to multi task at a high level and be able to "fit" and change schedules together as needed.
- Schedule caregivers to meet client scheduling and care needs
- Conduct regularly scheduled follow up telephone calls and home visits with clients to ensure high satisfaction
- Conduct interviews and see caregivers through the complete hiring and onboarding processes
- Counsel caregivers to meet client and company expectations
- Recognize and reward good job performance and promote caregiver recognition
- Maintain detailed documentation on all scheduling changes and corrections
- Develop and maintain positive relationships with clients, their families, and caregivers
- Occasional paid on call responsibilities
- Other miscellaneous duties at they may arise
We Offer :
- Life / work balance
- Excellent pay with bonuses
- Free Health and Wellness Insurance
- Paid time off
- 401K
- Free AAA membership with roadside assistance
- M- F work schedule (occasional paid on call responsibilities)
- Supportive fun work environment
- Experienced, tenured co workers
To be considered :
- Prior experience scheduling multiple employees and clients (Home Care scheduling preferred)
- Prior experience in interviewing, hiring, and onboarding
- Ability to listen and communicate clearly fluently and diplomatically
- Able to remain flexible, resilient, calm and maintain a sense of humor in all situations
- Work independently and proactively with minimal direction or supervision
- Proficient with Microsoft Office, scheduling systems and other healthcare industry related software
- Pass a thorough background screening and have excellent employment references
Visiting Angels of Columbus West where we were voted :
Best of Home Care Leader; 2021, 2022, 2023, 2024
Best of Home Care Employer; 2021, 2022, 2023, 2024
Best of Home Care Provider; 2021, 2022, 2023, 2024
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