Senior Benefits Administrator | Employee Benefits

With over offices and nearly 7, associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE : CBZ) delivers top-tier financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

CBIZ has been honored to be the recipient of several national recognitions for :

• Best and Brightest Companies to Work for in the Nation
• Top Workplaces USA
• Top Places to Work in Insurance
• Best and Brightest Companies in Wellness
• Great Place to Work Certification

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes.

CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top Retirement Plan Adviser (PLANADVISER).

Essential Functions and Primary Duties

Benefits Program Administration :

Oversee the day-to-day administration of all employee benefits programs, including health, dental, vision, life insurance, disability, and wellness programs.

Manage open enrollment processes, including communication, enrollment platform updates, and client support.Monitor and manage the benefits budget, ensuring cost-effective solutions while maintaining quality service delivery.

Compliance and Reporting :

Ensure compliance with all federal and state regulations, including ACA, ERISA, HIPAA, COBRA, and other applicable laws.

Prepare and submit required government filings, such as forms, and ensure all documentation is accurate and up to date.Conduct regular audits of benefits programs and processes to ensure accuracy and compliance.

Vendor Management :

Liaison with insurance carriers and third-party administrators to negotiate contracts, manage relationships, and resolve any issues.

Evaluate vendor performance and make recommendations for changes or improvements to benefit offerings.

Employee Support and Communication :

Serve as clients' primary point of contact regarding benefits inquiries, claims issues, and plan details.Develop and distribute clear and concise communication materials to clients about benefits programs and changes.

Strategic Planning :

Analyze benefits data and trends to identify areas for improvement and recommend strategic changes to the firms benefits programs.

Collaborate with senior management to align benefits programs with overall business objectives and employee needs.Participate in the design and implementation of new benefits programs and initiatives.

Leadership and Team Development :

Provide guidance and mentorship to junior benefits administrators and other HR team members.Lead cross-functional teams in the implementation of benefits-related projects.

Preferred Qualifications

• Bachelor's Degree
• Life, Accident and Health Insurance License

Qualifications Required

• High School Diploma or GED required
• More than 5 years customer service experience in the insurance industry required
• Must maintain current required licenses and certifications relevant to field of expertise
• Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
• Advanced customer service skills
• Proficient use of applicable technology
• Ability to work in team environment as well as independently
• Must be able to travel based on client and business needs

LI-CM #LI-hybrid