CUSTODIAL DIRECTOR- BENCH- Milwaukee, WI

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset.

By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be.

We empower our associates to direct their own future, keeping them confident that we support them every step of the way.

As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.

Job Summary

This Bench position will provide management support to new and existing SSC accounts in K-12 or higher education settings.

Travel is required and can be significant including overnights. Ideal candidates will be open to relocating.

Working as Unit Director, you will be responsible for the assigned buildings' overall cleanliness, sanitation, and security.

You will be responsible for successfully coordinating all work activities of janitorial personnel. You must also be able to supervise, direct, and develop supervisors and hourly employees by company guidelines, and to ensure customer satisfaction through high-quality standards while maintaining an environment that is safe and equitable.

In the Unit Director role, you will be responsible for assigning duties, inspecting work, investigating complaints regarding janitorial services, and taking immediate corrective action.

You will secure and ensure that all equipment is maintained and in working order. You will also make sure buildings have sufficient janitorial supplies by taking periodic inventories of supplies and materials.

You will train, discipline, and recommend dismissals of employees. Unit Directors act as liaisons between building occupants or administrators and supervisors, so you must be able to effectively communicate all directives from managers, building occupants, and administrators to janitorial staff.

Key Responsibilities :

• Communicates between various shifts to ensure applicable completion of tasks.
• Trains workers in janitorial methods and procedures and proper operation of equipment.
• Issues supplies and equipment to workers to ensure quality and timely delivery of services.
• Performs daily inspections and follows through on all assignments to ensure task completion.
• Cross-trains and develops personnel for multiple positions.
• Holds weekly staff reports and inspections.
• Meets with staff weekly to review task completion and future projects.
• Secures building after completion of work.
• Guides completion of projects to make sure they are completed timely and within budget.
• Reports budgetary issues.

Preferred Qualifications :

• College degree preferred.
• One to two years as a supervisor in housekeeping or service-related fields with high customer / client contact required.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to engage and motivate staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and an ability to prioritize.
• Excellent time management skills are required.
• Ability to work with heavy cleaning equipment.
30+ days ago