Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Responsibilities :
Customer Service & Reception :
- Ensure the customer service area is always staffed and functional.
- Provide reception coverage and handle client interactions, even with difficult customers.
Mailroom & Office Support :
- Assist in all mailroom functions, including sorting, distributing, and handling mail.
- Support various office services like copy requests and work tickets during coverage or lunch breaks.
Record Maintenance :
Maintain records and files for tracking purposes.
Equipment & Facility Management :
Ensure office equipment is in good working order, perform maintenance, and notify management of any issues.
Backup for Staff :
Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.
Problem Resolution :
Provide solutions to problems that arise within the operational scope, ensuring smooth functioning of daily tasks.
Communication :
Interface with client contacts as required and keep management informed of any potential operational inefficiencies or challenges.
Computer Knowledge :
Basic proficiency in computer usage is necessary.
Flexibility & Adaptability :
Ability to adjust to changing priorities and adapt to new tasks.
Problem-Solving :
Capable of resolving customer issues or operational problems quickly.
Prioritization & Organization :
Able to set priorities and manage time effectively.
Qualifications :
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- 6 months to 1 year experience in a mail room or experience at FedEx and / or UPS.
- Proficiency in MS-Office : Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.
Job Posted by ApplicantPro
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