Gen AI Engineer

About the Role

Grade Level (for internal use) :

The Team : The Observability Development team, part of Digital Technology Services (DTS), is responsible for the feature code development and operations of an enterprise scale observability solution.

The solution is built on top of proven open-source Telegraf, Clickhouse and Grafana technologies combined with innovative S&P Global developed code to create a self-service platform, with agents that discover applications and self-configure.

The Impact : The Senior Lead Developer - Observability plays a critical role in the development and support the observability solution deployed to tens of thousands of endpoints across the enterprise.

The team interact with and gather telemetry from that adds value to users across the company on all types of technology platforms.

This role will add to the development and of this high profile rapidly growing innovative cost disruptive observability solution.

What’s in it for you : This is an opportunity to work in a highly dynamic Agile team on an observability solution that provides value across multiple business divisions and all layers of infrastructure across multiple large datacenters and cloud.

You will have an opportunity to contribute to the features set in Golang and learn the architecture that supports trillions of telemetry data points.

This is a great opportunity for self-motivated devops engineer with passion for code delivery and pushing the boundaries of what can be achieved in open-source observability solutions.

Responsibilities :

• Develop dashboards, reports, and alerts to present insights.
• Design and optimize data integrations, ingestion, transformation, and enrichment.
• Establish a repeatable process to monitor and optimize data ingestion and retention on continuous basis. Implement continuous improvements to balance performance, stability, and total cost of ownership.
• Work closely with information security, cloud, server, storage, network, and application development teams to understand their requirements and design and implement optimal solution.
• Participate actively in diagnose, resolve stability and performance incidents.
• Own the delivery of small to medium size projects where you will contribute directly as an individual and take help of few others in the team.
• Suggest improvements to current processes and tools we use and implementation.
• Apply Generative AI models to solve diverse customer problems and derive meaningful insights from infrastructure datasets.
• Analyze and extract valuable insights from a variety of datasets, leveraging generative AI techniques to inform data-driven decisions.
• Use generative AI to optimize processes, enhance efficiency, and implement innovative solutions tailored to customer needs.
• Work closely with the DTS Data Lakes and ML team, fostering a collaborative atmosphere to drive impactful outcomes.
• Employ a combination of data engineering skills, ML building experience, and Generative AI knowledge to implement high-quality solutions.
• Ensure that solutions developed are customer-focused, addressing specific requirements and improving overall satisfaction.

Requirement :

• Bachelor's degree in Computer Science, Information Systems or Engineering
• 4+ years of hands-on experience in Data ingestion (ETL), querying, data analysis, and ability to link datasets using SPL, SQL, Splunk, and PowerBI or similar technologies.
• 2+ years of hands-on experience in AWS or other public cloud platforms. Experience on AWS RDS, AWS EMR, AWS Athena, AWS Glue, AWS Firehose is a plus.
• Hands-on experience in designing, implementing, and tuning large-scale data-based systems using relational, columnar, or NoSQL technologies.
• Experience on NiFi, Apache Hadoop, Apache Distributed data processing framework, Hive, Machine Learning is a plus.
• Experience on logging and monitoring platforms like Elastic and Splunk is a plus.
• Highly motivated team player who works well with technical resources in distributed time zones.
• Excellent communication skills, with strong verbal and writing proficiencies.
• Ability to multi-task and manage priorities effectively

What’s In It For You?

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.

At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.

We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you and your career need to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks : It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awards small perks can make a big difference.

For more information on benefits by country visit :

Diversity, Equity, and Inclusion at S&P Global :

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation Powering Global Markets.

Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.

It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.