Key Account Manager - Northeast
Responsibilities
- Responsible for meeting and exceeding key performance indicators including sales revenue, business profitability and new product introduction in a defined group of regional strategic IDNs within a US area.
- Develop strong working relationships with both corporate decision makers and target customers to deliver strategic wins within each assigned IDN.
- Lead regular IDN business reviews with assigned customer accounts and internal collaborators.
- Monitor market corporate activities, customer trends and competitive landscape to inform potential client opportunities.
- Work with ASP Sales, Marketing, Service Management, Supply Chain and other strategic partners to develop and implement regional key accounts strategies in line with customer and ASP priorities.
- Deliver on defined business goals through tactical execution and collaboration with field partners to pull through wins involving IDN-member customers including but not limited to Sterile Processing, Endoscopy, administrative leaders, C- suite personnel, Infection Prevention, and OR leaders.
- Partner with the field teams to provide clinical product training and education to IDN decision makers and value analysis committees.
- Provide regular and effective communications to the ASP Sales and Field Service Teams and all relevant functional areas highlighting key components of strategic partnerships
- Leverage Salesforce.com to provide timely and current information on customers within your territory; routinely update sales actions plans and forecasts for Territory Quarterly Reviews and Business Plans to facilitate the purchase of ASP products and services.
- Partner with key construction contacts within IDNs in the region.
- Collaborate with other regional Key Account Managers to discuss trends and insights across key accounts.
- In collaboration with leadership and other partners, identify specific projects where key account experience could be provided (i.
e., new product launch, key promotion).
Qualifications
- Bachelor’s degree required; minimum 5-8 years of sales and / or business experience is required.
- Minimum 5 years of experience in medical and capital equipment sales.
- Experience calling on health care corporate decision makers.
- Candidates must possess a valid driver's license issued in the United States.
- The ability to travel at least 50% of the time based on the requirements of the role.
- Demonstrated Success launching new products, increasing product utilization, and protecting business from competition.
- Experience with prospecting for new business and cold calling.
- Must live, or willing to relocate within define territory.
- Strong eye for business and data analytics.
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