Overview :
The Automotive Warehouse / Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone.
He or she locates automotive parts with light inventory and bin checks. This position will assist with shipping / receiving, handle returns and warranty scraps.
In addition to fullfilling pick tickets, bin checks
The ideal candidate has at one years of experience with automotive parts and accessories, preferably in a dealership. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, phone and computer skills, and excellent communication and interpersonal skills.
Experience with Tekion software and Bilingual a PLUS!
In addition to competitive pay, we offer our employees : Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities :
Completes sales by entering purchased items into sales / inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions.
Assist with shipping and receiving.
Light Parts inventory including bin checks.
Work Rim return / Cores.
Handles Warranty Scraps.
Maintains safe and secure environment by following safety and security standards and procedures and complying with codes.
Updates job knowledge by participating in educational opportunities and reading about new products.
Cover for breaks & vacations.
Operates a forklift.
Fulfills Pick Tickets.
Performs other duties as assigned.
Qualifications :
Must have 1+ Automotive parts counter and shipping and receiving.
Excellent telephone and customer service skills.
Inventory control experience.
Must have a desire to work in a commission and performance based environment
Professional appearance and work ethic.
Self-starter and self-motivator.
Must be able to work well in a process driven environment.
Must be able to develop relationships with vendors and customers.
Forklift operator ( will be trained and certified).
Must have computer skills.
GM Catalog knowledge a PLUS!
Tekion experience a PLUS!
Bilingual a PLUS!
In addition to the qualifications listed above the physical requirements for this position are as follows :
Lift up to 50 lbs.
Must be able to climb stairs.
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