Lead Business Execution Consultant, Auto Product Change Management

About this role :

Wells Fargo is seeking a Lead Business Execution Consultant to help drive and lead initiatives in the Change Management team within Auto, Product, Analytics, and Digital Innovation (PADI) group in Consumer Lending.

This involves supporting the Auto Originations and Servicing groups with ensuring non-technical change is managed in accordance with Enterprise, Consumer Lending, and internal Auto policy, procedure, and controls applicable to managing change.

This role also supports the delivery of large, complex, cross-product and product area initiatives. Wells Fargo's Consumer Lending line of business includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The PADI team solves our business' problems by building product solutions that result in Auto's overall growth, process efficiency, improved customer experiences and effective risk management.

Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will :

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Responsible for the creation and management of a non-technical Product Area in Jira, ensuring Epics and Features are developed and maintained in accordance with Enterprise, Consumer Lending, and Auto line of business change management policy
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group
• Understand and implement all enterprise, consumer lending and auto change management policies and procedures as the are rolled out / refined
• Document applicable change impacts in our product system of record, Registry
• Ensure all change impacts are considered and cared for prior to implementation
• Assist in intake and Product Org Support, including supporting product teams with special programs / projects related to governance and change management
• Act as an Ambassador for change management within Auto
• Serve as change management Subject Matter Expert in product, ensuring that all change management requirements are met
• Coach and mentor more junior resources in Change Management

Required Qualifications :

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

Desired Qualifications :

• Auto lending experience, including knowledge and understanding of auto lending practices, policies, and procedures
• Change management experience in the Auto industry
• Project and / or product management experience
• Experience working in an Agile environment supporting product development and performing some level of product development
• Experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
• Leadership experience including; coaching, training, and mentoring less senior staff
• Proven ability to work collaboratively and build relationships across a large number of stakeholders and communicate complex concepts in a clear manner
• Experience facilitating high impact conversations, navigating conflict and negotiating for an outcome that balances the needs of the business
• Experience leading initiatives and strategies, partnering with other functional areas and driving change while operating in an ambiguous environment
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Experience reviewing and evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls
• Knowledge and understanding of audit, regulatory compliance and control oversight, and risk management
• Strong business acumen with the ability to influence and lead without authority within a matrixed environment
• Strong Microsoft Visio and Excel skills

Job Expectations :

• Ability to travel up to 10% of the time
• Willingness to work on-site at stated location on the job opening
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants.

Locations :

• 550 S Tryon St, Charlotte, NC 28202
• 1100 Corporate Center Dr Raleigh, NC 27607
• 6051 / 6061 N State Hwy 161 Irving, TX 75038
• 2501 S Price Rd Chandler, AZ 85286

Required locations listed above. Salary range is determined by location of the job.

Posting End Date : 6 Oct 2024

6 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.