Public Service Representative

Job Description

Job Description

​  Office of the Illinois Secretary of State Alexi Giannoulias

Job Title :     Public Service Representative

Division :      Field Services - North

Union :           SEIU

Location :      2012 Round Barn Rd., Champaign, IL - Champaign County

Salary :         Salary Range : $3,903 to $5,902 monthly

Benefits :       https : / / cms.illinois.gov / benefits / stateemployee.html

Attn :             Employees performing these duties must be 21 years of age by the start date of employment

Overview :

Performs paraprofessional work to administer road examinations to applicants for all classes of driver’s licenses; administers and grades written drivers examinations; performs cashier functions for driver’s license and / or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

Duties and Responsibilities :

• Administers road examinations to applicants for all classes of driver’s licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver’s license applications for processing; checks appropriateness and validity of applicant identification documents.
• Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver’s license for applicants.
• Performs cashier functions for driver license and / or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and / or closing responsibilities as required.
• Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
• Performs other duties as required or assigned.

Education and Experience :

Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.

Knowledge, Skills and Abilities :

Application Process :

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.​

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