Our client is seeking Desktop Support Technicians to join their team in John City, TN. Eligible candidates must be available to work on-site.*Responsibilities*
- The IT Desktop Support position is responsible for the installation, repair and maintenance the workstations as assigned
- They will be required to be able to perform duties including the installation of software or upgrades, installation of hardware or hardware components and assisting the customer with various computing duties to include the support of mobile devices
- The Analyst will be able to assist the customer with more difficult tasks, problems or issues
- The Analyst will work with other analysts or team members to assist with any troubleshooting or problem determination
- The Analyst will be assigned more complex tasks and duties
- The team member should be able to identify possible cost saving measures and bring them to management attention as relevant including solutions
- They should be comfortable utilizing the problem tracking system including and assisting others in assignment, workload and workflows
- Works on assignments that are semi-routine where the ability to recognize deviation from accepted practice is required
- Normally receives supervision on work and processes with detailed instructions for new assignments
- On-call rotation is a requirement of the position
- The Analyst will be required to do other duties as assigned*Top Skills Required : 1-2 years of desktop support desktop experience, with windows 10, troubleshooting, and hardware, deployments* Excellent communication and customer service skills.
Ability to describe technical concepts to non-technical end users.For the quickest reply, please email your resume to lvallelonga@ teksystems.
com (https : / / teksystems.com / ) and include the best time and number to reach you. Only qualified candidates will be contacted About TEKsystems : We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Our client is seeking Desktop Support Technicians to join their team in John City, TN. Responsibilities*•The IT Desktop Support position is responsible for the installation, repair and maintenance the workstations as assigned•They will be required to be able to perform duties including the installat...
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