Duties :
Evaluates the patient’s ability to pay for services. Creates payment arrangements via cash, check, credit card or payment plan as appropriate.
Utilizes the Epic estimator tool to provide estimates and collect up front payments, deductible and copays.
Interviews patients at bedside, on the phone or in the office to determine eligibility for financial assistance. Completes and approves or submits completed applications for charity care, Medicaid and R.
Obtains insurance information, checks eligibility for active coverage and updates patients accounts accordingly.
Answering and returning phone calls and other general office tasks.
Other duties as assigned.
Skills :
Charity Care experience, EOB experience, Medicaid experience, Up front cash collection.
Bilingual preferred
Education :
Completed High School / GED
Minimum Degree Required :
Completed High School (Diploma or GED)
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