Practice Manager

Job Description

Job Description

Queen City Endodontics, a thriving specialty practice in Charlotte, North Carolina, is seeking a talented and experienced dual-site Practice Manager to oversee operations at both our University and Lake Norman locations.

Join us in fulfilling our mission of enhancing the lives of our patients through exceptional care. If you're passionate about delivering exceptional patient care and leading a dynamic team, we'd love to connect with you!

Why Queen City Endodontics Endodontics?

At Queen City Endodontics, we believe in the power of collaboration and continuous learning. Our diverse team includes Dental Assistants, Sterilization Technicians, Specialists, Office Managers, and Patient Care Coordinators who work together to ensure exceptional patient experience and outstanding clinical results.

We're committed to fostering an environment where all employees are valued, respected, and given the opportunity to thrive at work, at home, and everywhere in between.

Your Role : Practice Manager

As our Practice Manager, you will play a crucial role in ensuring our operations run smoothly, efficiently, and in compliance with all regulations.

You'll be responsible for mentoring team members, enhancing patient experiences, and implementing best practices across all levels of our organization.

Here's what you can expect in this role :

• Overseeing daily operations to ensure they are carried out in a cost-effective manner.
• Managing budgets, financial data, and forecasts to improve profitability.
• Purchasing materials, planning inventory, and optimizing warehouse efficiency.
• Ensuring the practice remains compliant with all legal and healthcare regulations.
• Implementing quality controls and monitoring key performance indicators (KPIs).
• Training and supervising staff, while fostering a culture of continuous improvement.
• Enhancing the quality of patient care through innovative and compassionate leadership.
• Coordinating and facilitating additional office responsibilities as needed.
• Oversee and manage daily operations across two locations : Hutcheson and Lake Norman, ensuring consistent workflows, staff coordination, and patient care excellence.

Your Background :

We're looking for a resourceful and compassionate Practice Manager who excels at leading teams and achieving financial goals.

You thrive on seeing patients leave our office healthier and happier, and you're a problem-solver who can adapt to changing priorities.

Here's what we're looking for :

• 2+ years of experience managing a dental practice.
• Expertise in insurance verification, claims, and resolution processes.
• Strong understanding of patient and insurance accounts receivable (AR) management.
• Proven ability to maintain positive employee relations and oversee payroll.
• Solid knowledge of profit and loss (P&L) management, with a focus on controlling expenses.
• Familiarity with standard OSHA and HIPAA practices and policies.

If this describes you, you'll fit right in with our team!

Your Benefits & Perks :

We offer a comprehensive benefits package designed to support you in all aspects of your life, including :

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital / Accident / Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

priority

LI-AH1

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families.

Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$60,000 $70,000 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer.

Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice.

Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list) : race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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