Job Description
Job Description
Company Overview :
Interstate Air Conditioning & Heating employs a staff of over 75, including field technicians, project managers,estimators, and administrators.
Our firm offers a complete rang of Commercial HVAC services throughout New York & New Jersey.
Job Summary :
It is the responsibility of the office administrator to answer phones, assist service manager & field technicians with all different service related functions.
Responsibilities and Duties :
- Answer the phone quickly and professionally.
- Be familiar with our company, products, and services so many questions can be answered without consulting others.
- Communicate clearly, precisely, and in a friendly manner Take and deliver messages as appropriate.
- Ensure messages are received and follow up is appropriate.
- Call customers to schedule service and maintenance appointments.
- Call supplies and vendors for pricing on parts.
- Provide sufficient knowledge, skills, training, and information to achieve peak performance, continuous improvement, and a positive, productive work environment consistent with company goals and objectives.
- Understand the skills, strengths and weaknesses of the field technicians so as to dispatch field technicians in relation to the job opportunity and ability of the technician.
- Provide all necessary information to field technicians.
- Organize On-Call schedule for technicians. "Time Stamp" field technicians for dispatch, arrival and completed times in the computer system;
verity vehicle tracking.
- Contact Customer prior to dispatch to ensure their presence and method of payment via phone or e-mail.
- Perform other duties as assigned.
Qualifications :
- Minimum Associates Degree
- Proficient with MS Word and Excel
- Eye for detail, accuracy is imperative
- Able to meet deadlines
- Excellent oral and written communication skills
- Excellent organizational and analytical skills
- Ability to be an effective team member and display initiative
We are proud to offer :
- Competitive Salary
- Incentives
- Excellent Training Programs
Powered by JazzHR
aUNgbWWCW7
Office Administrator & Customer Service
Proficient in using office software and scheduling systems. This position is typically office-based, requiring extended periods of time at a computer and on the phone. We would consider allowing for hybrid (in office and work from home) after initial training period. ...
Project Administrator/office Manager
The Project Administrator/Office Manager is responsible for sending proposals, reports, specification and bidding documents to clients while supporting the Company operations to ensure that day-to-day functions of the office are running smoothly. With multiple offices across the East Coast, and lice...
Office Administrator (Korean)
Position] Office Admin [About Our Client] Our client is the largest Asian supermarket chain in America and is the pioneer of Asian food in America. Job Summary] General office work (invoicing and document organizing, etc. ...
Office Administrator 1 -
Headquartered in Austin, TX, Atlas currently has over 3,500 employees in offices throughout the US. General office assistance including:. Office Supply Inventory/Ordering/Stocking. Delivery of documents/materials between Avenel and Iselin offices. ...
Medical Practice office administrator
Office administrator Podiatric Medical Practice. ...
Office Administrator
As an Office Administrator, you work in the office area of our warehouse and support arrangements, processing and verification of the daily shipments. As an Office Administrator, you work in the office area of our warehouse and support arrangements, processing and verification of the daily shipments...
Medical Office Administrator I
At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc. In this role, you will have the opportunity to provide administrative support to patients, fel...
Office Administrator
Responsible for all the administrative processes within the Office, especially accounting & shipping/receiving. Following standardized company procedures relating to all aspects of Office performance. Proficiency in MS Office is desirable. Knowledge of operating standard office equipment. ...
Office Administrator
Come and join a leader in the engineering industry seeking an Administrative Office Manager to join our team!. Come and join a leader in the engineering industry seeking an Administrative Office Manager to join our team!. Administrative Assistant type experience with Management / Office Management b...
Part Time Office Administrator
Under the general direction of the Head of Human Resources, the Office Administrator will provide oversight for daily activities which includes administrative assistance, front desk receptionist duties along with being integral in providing support for all corporate activities. Responsible for handl...