About Us :
Relief Mental Health was founded in February of 2020. Within these 4 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey.
We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.
Job Responsibilities :
Build, grow and maintain individual and clinic census goals by managing new and existing patient inquiries and intake process
Complete intakes and schedule patients via phone screenings, facility tours and in-person interviews as needed
Educate patients on treatment options, scheduling protocol and efficacy during intake process
Assess each patient’s clinical and financial suitability for treatment during intake process and ensure specific criteria is met prior to scheduling
Manage providers’ schedules by setting up initial consultations and coordinating next steps with clinic staff
Ensure clinic staff have the information required to move forward with initial consultations, i.e. prepare patient charts in EHR system (Tebra), request insurance benefits and authorization, etc.
Address any patient questions, concerns or complaints leading up to initial consultations
Follow cancellation, rescheduling and no-show protocol as needed
Utilize CRM platform (Monday.com) to track pending leads and patient interactions
Perform consistent follow-up with pending leads and former patients
Record and track referral sources from outside providers and Relief-led marketing campaigns
Work alongside business development team to build, grow and maintain relationships with existing and potential referral sources
Provide weekly and monthly reports reflecting progress towards individual and clinic census goals
Perform additional intake, business development, marketing and clerical tasks as needed or assigned
Qualifications :
High school diploma / GED required
Bachelor's degree preferred
Strong affinity for customer service
Working knowledge of office management and filing systems
Excellent organizational and time management skills
Great communication and interpersonal skills
Proficient computer literacy and strong attention to detail
Ability to work in a fast-paced environment
Working Hours :
This is an onsite, full-time, hourly position including 40 hours / week with staggered shifts M-F, although consistent week over week.
Shifts to be determined after first few weeks of training, but could include the following :
8 : 30am-5pm
8 : 30am-5pm
10am-6 : 30am
8 : 30am-5pm
9am-5 : 30pm
Bilingual Admissions Representative (FT), CFRE40623AIS
Bilingual Admissions Representative (FT), CFRE40623AIS. Bilingual Admissions Representative (FT), CFRE40623AIS. Two (2) years' of admissions experience working with underrepresented student populations or related position requiring planning, implementation and evaluation of admissions and outreach a...
Local Campus Admissions Representative
Local Campus Admissions Representative. Our Local Campus Admissions Representative works to change the world, one life at a time, by helping students achieve their dreams through technical training. Stays informed of current trends and changes in the industry through participation in admission train...
Bilingual Admissions Representative (FT),
Bilingual Admissions Representative (FT), CFRE40623AIS. Bilingual Admissions Representative (FT), CFRE40623AIS. Two (2) years' of admissions experience working with underrepresented student populations or related position requiring planning, implementation and evaluation of admissions and outreach a...
Admissions Representative
Relief Mental Health was founded in February of 2020.Within these 4 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey.We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving pati...
Local Campus Admissions Representative
Our Local Campus Admissions Representative works to change the world, one life at a time, by helping students achieve their dreams through technical training. Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative...
Admissions Representative
Relief Mental Health was founded in February of 2020.Within these 4 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey.We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving pati...
Bilingual Admissions Representative (FT), CFRE40623AIS
Bilingual Admissions Representative (FT), CFRE40623AIS. Bilingual Admissions Representative (FT), CFRE40623AIS. Two (2) years' of admissions experience working with underrepresented student populations or related position requiring planning, implementation and evaluation of admissions and outreach a...
Administrative Assistant II (PT), CPRN13534SS
Administrative Assistant II (PT), CPRN13534SS. Administrative Assistant II (PT), CPRN13534SS. The Administrative Assistant II will be responsible for answering incoming Calls, directing calls to appropriate sources, mail distribution, flow of correspondence, requisition of supplies as wall as additi...
Receptionist - 16.00
Join Our Team as a Dental Office Receptionist!. Are you looking to start your career in a dynamic dental office environment? We're seeking a friendly and organized individual to join our team as a Receptionist. ...
Sales Counselor
The Sales Counselor in a cemetery location is responsible for providing a customer focused experience during every interaction with families, guests, and community members. The Sales Counselor will sell products and services to customers who want to pre-plan their final arrangements. The Sales Couns...