A company is looking for an AI Business Systems Analyst to enhance customer self-service experiences using AI-driven conversational platforms.
Key ResponsibilitiesIdentify and document customer friction points and opportunities in self-service channelsDevelop customer-friendly conversational flows in collaboration with Conversational DesignersMonitor and improve the performance of voicebot and chatbot solutionsRequired QualificationsExperience with conversational flow design in platforms like Kore.
ai, Google Dialogflow, or Amazon LexHands-on experience in developing and tuning Natural Language Understanding (NLU) modelsExperience analyzing performance of automated self-service platforms using statistical analysisProficiency in producing performance reports using tools like MicroStrategy or TableauKnowledge of scripting languages (e.
g., Python) and SQL for data processing and analysis
Senior Business Systems Analyst
A company is looking for a Senior Business Systems Analyst to work remotely in the USA. ...
Lead, Workday Business Systems Analyst
A detailed understanding of integration systems and related security. Perform Workday administrative functions: security maintenance, business process configuration, tenant configuration, data loads, integrations and upgrades. Partner with COEs and drive requirement gathering, business process revie...
Business Systems Analyst Lead
A company is looking for a Business Systems Analyst Lead to advise clients on system requirements and oversee implementations. ...
Senior Workday Business Systems Analyst
Perform Workday administrative functions: security maintenance, business process configuration, tenant configuration, data loads, integrations and upgrades. Partner with COEs and drive requirement gathering, business process review, solution design, project management, testing, training, and documen...
Business Systems Analyst
A company is looking for a Business Systems Analyst to identify and present business and technical specifications based on customer and business needs. ...
Business Systems Analyst
Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancem...
IT Business System Analyst, Policy Systems
The IT Business System Analyst – Policy Systems will be part of the Policy, Product and Underwriting Technology team, responsible for managing the Technology needs of our Underwriting and Product Division. The IT Business System Analyst will take the lead identifying system requirements for PURE’s P...
Senior IT Business Systems Analyst, Financial Systems
The Senior IT Business System Analyst will take the lead identifying system requirements for PURE’s Billing system as well as other integrated financial systems. The Senior IT Business System Analyst – Billing will be part of the Finance Technology team, responsible for managing the Technology needs...
Full Stack Software Developer
We are seeking a skilled Full Stack Developer to join our team. As a Full Stack Developer, you will play a crucial role in designing, developing, and maintaining web applications that meet our clients' needs. Proven experience as a Full Stack Developer, with knowledge of a combination of the followi...
Data and Reporting Analyst*
The Analyst fosters a culture of data cleanliness and integrity by collaborating with the College's data stewards to ensure high quality data sources for accurate data-driven decision-making. The Data and Reporting Analyst within the Office of Institutional Research (IR) develops and designs reporti...