Client Care Coordinator

Job Description

Job Description

Position : Client Care Coordinator

Department : CAC Clinic

Reports To : Client Care Supervisor

Location : Community Animal Center

3180 Presidential Drive

Atlanta, GA 30340

Summary :

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

As the Client Care Coordinator at LifeLine Animal Project, you will play a crucial role in welcoming visitors, assisting with inquiries, and supporting our mission to provide compassionate care to people and animals in need. This position requires excellent communication skills, empathy, and a proactive approach to managing administrative tasks and client interactions.

Essential Job Functions :

This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

• Uphold the standards and values of LifeLine Animal Project :

Save Lives Build Community Be Exceptional Stewards Be Courageous

Be Compassionate Take Responsibility Respect, Embrace and Celebrate Diversity

positive attitude in all interactions with clients, patients, and other staff members.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

data-management systems.

Education and / or Experience :

Minimum of high school diploma or equivalent. At least one year of recent experience in customer

service, with increasing responsibilities.

Work Environment :

While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious. May be exposed to bites, scratches, animal waste, and contagious diseases.