Contract Administrator

Job Details

Description

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence.

We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include :

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include : Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The Contract Administrator assists the CVA Manager in managing Cat Care Parts only Maintenance Kits in a manner that reflects the company’s vision of working as One Professional Team.

Pay Rate : $55,000.00 - $66,781.83 Annually

Pay rate is dependent upon education & experience.

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Collects equipment hours from customer assets that are GPS enabled or contact customers for equipment hours.
• Contact Customers / PSSR for information to ship the Cat Care Kits.
• Set up Enrollment numbers in DBS system when deemed necessary.
• Works with the CVA Manager to develop consistent processes for the development and reporting of customer agreements.
• Documents and communicates Cat Care related progress and shortfalls to the CVA Manager to ensure contracts are meeting company needs and timelines.
• Enters data daily into tracking databases and works to improve process management / automation.
• Organizes efforts across multiple departments / customers, exhibiting strong project management skills.
• Tracks and orders Cat Care filter kits for Customer owned assets and close work orders weekly.
• Advances and preserves customer / vendor relationships.
• Meets and responds to customer needs in a professional and timely manner.
• Provides one on one support for customer Cat Care issues.
• Participates in customer status update meetings.
• Seeks to support the up sale of additional Wagner services and CVA options with all customers.
• Seeks to understand a basic working knowledge of the maintenance processes of heavy equipment and industrial engines.
• Seeks to understand a basic working knowledge of telematics and machine data reporting.
• Other duties as assigned by manager.

Required Education and Experience :

• High School Diploma or GED
• Some College or equivalent combination of education and experience
• Contracts and project tracking experience
• 3-5 years administrative / clerical experience
• 3-5 years customer service experience
• 1-3 years technical or mechanical experience

Physical Demands & Competencies :

• Safety & Product Knowledge
• Sedentary work that primarily involves sitting / standing but may require occasionally lifting and / or moving up to 25 pounds
• Standing, walking, talking, sitting, use of hands & hearing
• Data entry, telephone, reading / writing, reasoning, organizational, communication & math skills
• Ability to organize efforts across multiple departments
• Project management skills
• Contract and project tracking skills
• Frontline customer service and communication skills
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Outlook, and Excel
• Knowledge of DBS preferred

Travel Requirements :

1-10%

Work Environment :

• Noise : Quiet
• Indoors

Other Duties :

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug / alcohol testing, fit for duty testing, and any other job-related tests / screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO / AA / Veterans / Disabled employer.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)