Description
- Experience Required : 6 months to 1 year; Desire to become a Non-union Team Leader required.
- Experience Desired : Prior experience in grocery / floral or related field
- Education Desired : High school diploma or equivalent
- Lifting Requirement : Up to 50 pounds
- Age Requirement : At least 18 years of age
Job Responsibilities
- Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
- Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
- Respond to guest calls regarding product inquiries, special orders and product requests.
- Provide coaching and feedback to Team Members.
- Oversee and evaluate training provided to Team Members.
- Attend and conduct daily team huddles.
- Write department orders, monitor ordering and supervise stocking and receiving.
- Take an active role in building the store's product assortment.
- Execute all sign package responsibilities and daily / weekly price changes.
- Comply and perform self-assessments.
- Pass all internal and external audits.
- Utilize all available tools to help reduce and eliminate shrink.
- Be able to work a flexible schedule, which could include nights, weekends and holidays.
- Demonstrate strong knowledge, interest and passion for floral products and services.
- Maintain safety as the top priority for our Team Members, guests and products.
- Properly handle products and equipment in accordance with safety guidelines.
- Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.
Floral Lead
Experience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required. Experience Desired: Prior experience in grocery/floral or related field. Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and ...
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